Account Manager - Toronto, Canada - STINSON

STINSON

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

WHO WE ARE
Stinson Design is an integrated visual communications consultancy group made up of a diverse, multi-talented team.

We are expanding, thanks to our culture of excellence, growth, and creativity that delivers best-in-class work to all our clients - everywhere, every day.

Our team is made up of creative, strategic and critical thinkers that specialize in finding and creating solutions by taking complex information and turning it into beautiful, cohesive, seamless stories.

If you are looking for an opportunity to work closely with some of the world's most recognized brands or the opportunity to help launch what could become the next most recognized brand, or a space to be curious, to learn, and to use your skills, this may be the role for you.

WHAT WE ARE LOOKING FOR
Stinson is looking for an Account Manager to oversee key retainer accounts for the company.

The Account Manager plays a pivotal role in ensuring the smooth management of projects through our design team, working closely with design and content consultants.

SOME OF WHAT YOU WILL DO

Lead and manage daytoday operations for existing clients by attending key meetings with clients and designers/consultants, including internal project briefs, project kickoff meetings, etc.
Provide relevant and accurate project proposals, including budget, timelines, etc. to clients.
Collaborate with project managers and creative teams to manage timelines, budget, and strategy on each deliverable.
Anticipate client needs and proactively take actions or propose solutions that maximize business opportunities.
Maintain the CRM database for respective accounts, ensuring all client and project information is accurate and updated in realtime.
Continuously improve client relationships and drive client satisfaction and success, demonstrated through client retention/return and positive feedback.
Achieve account KPI's and facilitate profitable delivery of services.
Track and present project and performance reports to client stakeholders, proactively addressing any updates or concerns.
Present monthly, quarterly, and annual performance reports to the Account Director, proactively addressing any updates or concerns.

WHAT YOU BRING

35 years of agency/top brand experience as an Account Manager (or equivalent), preferably in design, communications, media/advertising, or related industry.
University or College degree/diploma in business, communications, marketing or related field.
Collaborative mindset, positively contributing to client and team success.
Experience overseeing projects through the creative process, ensuring they are strategic, on time, and on budget.
Strong understanding of planning, event management, and creative production processes.
Proven track record of successfully leading and overseeing multiple accounts, with a strong ability to multitask and maneuver from one topic to the next.
Outstanding written and verbal communication skills.
Excellent attention to detail and critical thinking/strategic problemsolving skills.
Exceptional ability to prioritize, organize, and manage time effectively.
Familiarity with CRM and design tools is a plus.

WHERE YOU WILL WORK
Downtown Toronto/Home office (3/2 split).

WHAT YOU CAN EXPECT FROM US

Competitive salary, extended dental & health, paid vacation, hybrid work model, pet friendly office and amazing opportunities to create, problem solve, and build relationships.

In accordance with Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Stinson's policies on accommodation, a request for accommodation will be accepted as apart of Stinson's hiring process.