Customer Service Representative - Regina, Canada - Quincaillerie Richelieu Ltee

Quincaillerie Richelieu Ltee
Quincaillerie Richelieu Ltee
Verified Company
Regina, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description




POSITION OFFERED:
CUSTOMER SERVICE / INSIDE SALES


We are looking to fill a permanent position of
Customer Service / Inside Sales for our Regina branch, a division of Richelieu Hardware Ltd.


More specifically, your main tasks will be to:

  • Answer customer inquiries at our service counter in person or by phone.
  • Respond promptly and respectfully to customers inquiries.
  • Ensure follow up on orders, if required;
  • Enter and process orders.
  • Participate in training sessions on new products;
  • Support call center
  • Promote Richelieu's products and services.
  • Monitor and advise customers of product information, availability and delivery status.
  • Perform general office duties and provide administrative support to the branch as required

Requirements:


  • High School Diploma
  • Knowledge of MS Office
  • Experience in customer service
  • Can work with mínimal supervision
  • Ability to absorb a lot of information quickly
  • Team player
  • Good organizational skills

Who are we?
Richelieu Hardware is a North American leader and an agent for change in a dynamic and creative industry. We are an importer, distributor and manufacturer of specialty hardware and complementary products.

  • Our customers _More than 90,000 customers in

North America:

kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, residential and commercial woodworkers, and hardware retailers including renovation superstores.


  • Our team _ 2,200 people, close to half of whom focus on sales and marketing, and more than 50% of whom are Richelieu shareholders.

What we are offering

  • A balance between work and personal life
  • A dynamic and inspiring environment
  • A competitive salary that is based on the market.
  • A progressive salary driven by performance and managed by objectives results.
  • An Employee Share Purchase Plan (ESPP).
  • A group insurance plan to meet your personal needs.
  • Competitively priced products
  • Free parking
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