Application Portfolio Manager: Servicenow and - Burnaby, Canada - E-Comm 9-1-1
Description
WHO WE ARE
At E-Comm 9-1-1, we are committed to building a diverse and inclusive workforce that represents the many communities that we proudly serve.
OUR VALUES
RESPECT | ACCOUNTABILITY | INTEGRITY | SERVICE | COLLABORATION
Key responsibilities in this role include:
Develop, maintain and evolve processes and tools that most efficiently support the intended outcomes of the role as noted below:
- Investigate and advise on aligning ServiceNow and Corporate Applications with the business and technology strategy
- Will participate in a standby rotation including, evenings and weekends
What you will bring:
- ITIL Foundation v3 or later accreditation preferred
- Experience developing workflows based on complex business requirements
- Demonstrated competency troubleshooting and resolving complex software issues quickly and efficiently to minimize impacts to business
- Ability to communicate effectively orally and in writing, and to provide advice and recommendations on technical matters
- Ability to establish and maintain effective working relationships with a variety of internal and external contacts.
SECURITY REQUIREMENTS:
As a condition of employment at E-Comm, the required Police Security Clearance applicable to the position must be acquired and maintained.
The minimum residency in Canada to qualify for this position, as established by our law enforcement partner agencies, is 5 years.
WHAT WE OFFER:
- Competitive salary with the opportunity for increases
- 4 weeks' vacation
- Earned Time Off eligibility to participate in our Accumulated Time-Off Program
- 100% paid extended health and dental benefits
- Pension employer matched contributions to Municipal Pension Plan, a defined benefits plan
- Career development we are supportive in developing your skills while pursuing your career at E-Comm
Vaccination Policy:
E-Comm 911 has a vaccination policy that is currently suspended. However, should the policy be reinstated, it will be a requirement for all current and future employees.
JOB DETAILS_:
_**- Number of positions: 1
- Job status: Regular Full-Time
- Hours of work: Monday to Friday, 40 hours per week
- Wage/Salary: P4 $ $120,369 to $ $145,000 depending on experience
- Employee Group: Exempt
- Department: Technology Services
- E-Comm Application Services Team
- Location: Burnaby (Still Creek Drive, Burnaby, BC) / Hybrid
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