Case Management Supervisor - North York, Canada - Ve'ahavta
Description
Are you someone who is driven to make an impact on the world?_
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This is a leadership opportunity for someone who wants to be part of a passionate team transforming people's lives through case management._
ABOUT VE'AHAVTA
At Ve'ahavta, we value hard work, but we also value recognition, wellness, and taking care of each other.
In addition to a competitive salary, Ve'ahavta employees are offered full group health benefits including dental coverage, a Wellness Spending Account allowance, Employee Assistance Program, generous vacation and sick time off policies, in addition to office closures for all statutory and Jewish holidays.
Above all, we provide a warm, supportive, fun, and progressive place of work. Come join us"Ve'ahavta has created a standard of workplace community for mein all my years of work, I have never found a home like Ve'ahavta. The care, guidance, support, encouragement, and togetherness that everyone shows and works towards has created a high standard of the kind of workplace people deserve to be in." - R.M., Ve'ahavta Case Manager
JOB PURPOSE
In this leadership role, and as a member of the management team, you will be responsible for overseeing all aspects of case management at Ve'ahavta and for supervising a team of Case Managers and one Career Counsellor working with hundreds of clients affected by poverty and homelessness.
The clients we serve face poverty and hardship, and face barriers related to mental health, substance use, housing, unemployment etc.
In collaboration with your supervisor, the Director of Programs, you will plan and execute the organization's case management services across all programs to ensure consistency, efficiency, and effectiveness in meeting objectives and targets, while meeting the high standards of quality service outlined by the organization and producing the best possible outcomes for program participants.
In addition to developing and managing your team of direct reports, you will also be responsible for tracking and reporting on program targets, implementing and overseeing the use of case management software and developing enhancements to the social work services offered by the organization.
Your data management skills will be used to manage relevant and timely data collection on key performance indicators and develop recommendations for service delivery improvement.
You will be responsible for supervising, mentoring, evaluating, and leading your team - providing them with functional guidance, crisis support, and occasional coverage in the case of their absence from work.
You will implement clinical, professional, and ethical standards as outlined by relevant professional and licensing bodies to ensure your team is operating at a standard of excellence.
QUALIFICATIONS
- 5+ years of professional case management experience
- 3+ years of supervision/management experience
- Undergraduate/post graduate degree, Masters of Social Work or related field
- Superb case management skills
- Excellent interpersonal skills, desire, and ability to mentor/coach/train staff
- Driven, motivated, creative, and confident leader
- Strong work ethic, highly motivated and passionate about making an impact
- Highly organized, ethical, efficient, and detail oriented
- *this is a hybrid position_
Please be advised that all offers of employment are contingent upon the successful completion of a Police Records Check and Vulnerable Sector Screening.
Benefits:
- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Onsite parking
- Vision care
- Wellness program
- Work from home
Schedule:
- Monday to Friday
Education:
- Master's Degree (preferred)
Experience:
- Case management: 5 years (required)
- Leadership: 3 years (required)
Work Location:
Hybrid remote in North York, ON M3J 2B9
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