Technology Integration Manager - Niagara Falls, Canada - Design Electronics

Design Electronics

Verified Company

Niagara Falls, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Design Electronics "DE" is a leading technology integration firm specializing in providing innovative solutions to businesses and clients in various industries.

We pride ourselves on our commitment to excellence, cutting-edge technology, and superior customer service.
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About the Role_

Reporting to the Chief Technical Officer, the
Technology Integration Manager will be responsible for leading technical installation projects, set up & configuration, integration, troubleshooting, and system support and mentorship for all technology, audio, video, access, CCTV, video conference, network, room control, and home automation systems.

Comparable Job Titles_:
Lead Installation Technician, Senior Installer, Lead Technician, Senior Systems Technician._

Type:
Full Time | Permanent

Schedule:
Day Shifts (Typical) | Overnight Shifts (Occasional) | On Call (Scheduled)

Hours per Week:44 per week

Education:
Highschool / GED (required) | College (preferred)
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Why Join Us?_

We are a familybased environment, with an experienced team of audiovisual professionals.
We offer an opportunity for career growth and professional development.
Located in the beautiful Niagara Region, Ontario.

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What We Offer You_
- $32.50 to $40 per hour, commensurate with experience.

Performancebased incentives and bonuses.
Competitive health benefits.
Paid travel & vehicle provided.
Compensation for Tech Development/Training/Product Certifications.
Discounts on personal electronics purchases.

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Your Impact_

Preinstallation site survey and site progress reviews.
Attend construction meetings in place of Project Managers/Designers when needed.
Manage onsite coordination to ensure communication is effective and tasks are integrated timely with project/build out schedule.
Monitor and report on work progress daily/weekly to project manager.
Identify and solve issues that will impact the project.
Manage and lead the installation team in delivery, installation, configuration, set up and integration of all components/systems.
Communicate with Management on personnel performance issues.
Delivery, restock, sign out and secure all project product including inventory and noninventory consumables.
Return all unused and defective product to warehouse.
Fabricate/oversee rack builds inhouse or onsite at client location.
Diagnose and troubleshoot problem installations at a system and component level.
Troubleshoot advanced systems and work with manufacturers support team to resolve issues.
Interface with external/internal clients, manufactures and vendors as needed.
Follow all safe work practices, company policies, work site rules and client requirements.
Train & develop apprentices/installers on company procedures, systems, and installation techniques.
Ensure that project deliverables and milestones are met including close out documentation and punch list items.
Service & support client systems post project.
Perform quality control check on finished product/projects.
Post project walkthrough with client stakeholders.
Maintain system documents and development of user manuals.
Provide system overview & system functionality training to end users at expert level.
Participate in afterhour Tech-OnCall programs, supporting exiting systems remotely and/or in the field.
Comply with all safe work practices and technical standards.
Perform other duties as assigned based upon business need.

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About You_

10+ years' experience in systems installation including equipment rack fabrication, site preparation, termination, mounting, configuration, testing audio, video, control, and other integrated technology systems is required.
High school diploma or GED is required.
Valid driver's license and safe driving record is required.
L2 Police background check will be required.
Diploma or degree in a related field is preferred.
Leadership skills with proven ability to mentor team members.
Experience in reading/understanding architecture, electrical, structural & AV systems drawings is an asset.
PC and computer network knowledge is preferred.
Demonstrable knowledge of audio, video, control, lighting, and networking systems and standards.
Strong interpersonal and customer service skills.
Strong written and oral communication skills.
Experience in reading/understanding architecture, electrical, structural & AV systems drawings is an asset.
A teachable disposition and willingness to continuing education.
Flexibility to work outside the job description when necessary.
Analytical and problemsolving/troubleshoot abilities with deductive reasoning skills.
Ability to effectively prioritize and execute tasks in a highpressure environment.
Ability to work as part of a team and in a collaborative envrionment.
Ability to interface well with builders, trades, consultants, tech support, end users.
Ability to work out of town projects requiring ho