Lean Process Specialist - Toronto, Canada - Ministry of the Attorney General

Ministry of the Attorney General

Verified Company

Toronto, Canada

7 hours ago

Posted by:

Sophia Lee

beBee Recruiter

Description

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the

OPS Anti-Racism Policy and the

OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's

Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?: In this role, you will:

Identify areas of improvement and develop a deployment plan for implementation across the Ontario Public Guardian and Trustee
Conduct extensive business analysis and research into existing business processes and operations relating to redundancy, ineffectiveness, procedural and systems deficiencies
Conduct feasibility studies and cost/benefit analysis of CI programs and services
Prepare a variety of research/business reports and papers, business cases, feasibility analysis and briefing materials
Provide oversight and coordinate concurrent quality management CI projects
Establish project objectives and procedural methods, determine priorities and terms of reference, develop and implement strategic work plans, determine financial, human and material resources, conduct progress reviews, assess output and ensure deadlines and commitments are met
Provide project leadership in business process improvement identification, mapping, analysis and value for money assessments
Develop and implement detailed transition plans for operational/divisional units, and incorporate human transition and change factors into transition plans
Design and deliver training and learning initiatives and resources relating to core competencies and business/CI process changes
Liaise with partners, management and stakeholders to determine and assess their CI needs/requirements
Lead the design, development and delivery of CI education/communications programs (including web and elearning) to support understanding, acceptance and implementation of CI programs and services

How do I qualify?:

Technical Knowledge:

You have:

Demonstrated knowledge of stateoftheart business process improvement methodologies (e.g. Lean, Six Sigma), reengineering and level of service methodologies; measurement methods and systematic evaluation methods and quality management continuous improvement theory, best practices, approaches and systems thinking
Ability to lead/coordinate the development, implementation and evaluation of quality management CI programs and services

Project Management and Leadership Skills:

You can provide oversight and coordinate concurrent projects and lead project team members including the development of project objectives and procedural methods, establish priorities, terms of reference, work plans, financial, human and material resources with the ability to provide guidance and advice

Relationship Management and Communication Skills:

You have:

Consultative skills to liaise with divisional management, staff, stakeholders and partners, and relationship skills to work collaboratively to obtain their commitment and cooperation in accepting and supporting the implementation of change programs/initiatives
Presentation skills to develop and deliver learning initiatives, and interpersonal skills to provide ongoing transition and change support to staff, stakeholders and clients
Client service and oral communication skills to develop and maintain effective networks and deal ethically/effectively with a wide range of contacts, and explain change concepts to management/staff
Written communication skills to prepare a variety of research/business reports and papers, business cases, feasibility analysis and briefing materials

Analytical, Research and Problem-Solving Skills:

You can:

Conduct quantitative/qualitative and business analysis and research activities, feasibility studies and cost/benefit analysis into existing business processes and operations
Identify, define and determine areas of improvement and identify risks/impacts to ensure the proper assessment of and reporting on needs, findings and options
Develop valid and reliable qualitative/quantitative assessment criteria, Key Performance Indicators and performance measures to evaluate the performance of programs/initiatives and make recommendations with proposed changes

Computer Skills:

Additional Information:

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