Banquet Houseperson - Nanaimo, Canada - Coast Hotels

Coast Hotels

Verified Company

Nanaimo, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Your company, your values, your career

Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors.

The Banquet Houseperson (Food & Beverage Utility Person) contributes to the overall success of the hotel by supporting front of house guest service, providing superior customer service and upholding quality standards for Coast Hotels' Food & Beverage operations.

Responsibilities:

Handles duties that are routine and straightforward such as clearing and setting tables, delivering food & beverages & assisting servers as required.
Adheres to Coast Hotels standards when completing tasks.
Ensures the safety and security of the property, other ambassadors and guests when completing tasks.
Stocks supplies and maintains inventory levels to support front of house operations.
Acts as an Ambassador for Coast Hotels including greeting guests, making them feel welcome, and handling basic inquiries.
Demonstrates a customer service attitude with internal and external contacts
Takes, relays and delivers room service orders and closes bills via cash, room charge, credit and/or debit transactions.
Other duties as required.

Knowledge/Skills/Experience:

Industry specific certifications such as Foodsafe and Serving It Right
Hepatitis A vaccination is recommended
Professional appearance and attitude
Good communication, interpersonal, and customer service skills
Ability to work as part of a team and independently
Ability to multitask
High attention to detail
Exemplifies Coast's core values and enjoys working in a culture of accountability

Additional Skills & Performance Behaviours

6 months of experience in a customer service role; food & beverage service experience preferred
Secondary school diploma preferred
Strong time management and organizational skills
Knowledge of health and safety regulations
WHMIS training an asset
Able to work a flexible schedule, which includes evenings, weekends and holidays

Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more

Coast Hotels is an Equal Opportunity Employer
Coast Hotels would like to thank all interested applicants
Only those selected for an interview will be contacted

NO PLACE LIKE COAST