- Handles inquiries from prospective residents professionally and courteously
- Provides superior customer service to both internal and external clients by identifying and understanding the needs of others
- Act with integrity and demonstrate support for our core values
- Promotes a strong sense of community
- Follows up with prospects
- Maintain an overall focus on enhancing the customer experience
- Encourages appointments or viewings with all prospective resident walk-ins, email inquiries and calls
- Conduct viewings of the property and suites with prospective residents and sell the value of the property and its features in order to obtain a commitment to rent as required
- Qualify prospective residents to determine their requirements
- Welcomes new residents and provide full orientation when possible
- Actively promotes referral programs
- Negotiates leases to obtain optimum value
- Monitor the sales path daily to ensure common areas and suites are clean and up to standards
- Maintain detailed knowledge of suite inventory
- Review advertisements on an ongoing basis for photography and content quality as well as pricing accuracy
- Accountable for recommending ideas for continuous improvement of processes and enhancements
- Assist in the creation of marketing reports including status of planned developments, competitive market rents and overall resident activity
- Inspects upcoming suite availabilities prior to showing to potential residents as required
- Informs appropriate personnel of any deficiencies or problems noted in the building or on the property that require attention
- Monitor reports in order to analyze weekly traffic trends and lease performance
- Carries out other duties and/or procedures as assigned
- Experience – 3+ years' experience in sales, customer service, real estate, hospitality or marketing.
- Education – High school diploma required, College Diploma/Bachelor's Degree is preferred
- Relationship Skills – Must possess exceptional communication and interpersonal relationship skills
- Organizational/Multi-Task Skills – Must be a self-starter with high degree of initiative, agility, creativity and flexibility. Strong attention to detail and problem-solving is required
- Computer Skills – Advanced skills in Excel, Word, Outlook and proficiency with Yardi.
- Availability - Flexibility in hours. Evening and/or weekend work may be required.
- Police Clearance – A criminal verification check is required for employment.
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Leasing Consultant - Canada - BGO group
Description
Who We Are: BGO is a leading, global real estate investment management advisor and a globally-recognized provider of real estate services. BGO serves the interests of more than 750 institutional clients with expertise in the asset management of office, industrial, multi-residential, retail and hospitality property across the globe. BGO has offices in 28 cities across twelve countries with deep, local knowledge, experience, and extensive networks in the regions where we invest in and manage real estate assets on behalf of our clients in primary, secondary and co-investment markets. BGO is a part of SLC Management, which is the institutional alternatives and traditional asset management business of Sun Life.
BGO promotes a corporate culture that attracts and retains the highest caliber people. We encourage opportunities for growth, development, and promotion by providing our employees with the resources to work effectively and continually strive to perform better. We are committed to a safe and sustainable work environment.
The Opportunity: Looking to gain experience in the residential leasing and property management? We're looking for a passionate customer service oriented individual to join our team. We're looking for a passionate customer service-oriented individual to join our team at The Campbell.
The Leasing Consultant's role requires flexible working hours with some weekend and evening work based on assigned schedule.
What You Will Do:
Customer Service:
Leasing:
Who you are:
At BGO, we recognize that each employee's unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners and stakeholders/investors and therefore we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations and life experiences to apply.
BGO is committed to equitable hiring practices and we welcome the opportunity to discuss accommodation and ensure fairness and equity in our hiring process. If you require accommodation, please email us at and include: Job posting #, your name and your preferred method of contact.
We thank all applicants for their interest in employment with BGO, however only those selected for an interview will be contacted.
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