Warehouse Operations Manager - Brampton, Canada - Mantoria Inc.
Description
Major responsibilities will include but not limited to:
- Overall management of the warehouse
- Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals
- Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping
- Train and manage a warehouse team to solve daytoday operational issues and reach short
- Oversee daily operations, while controlling and managing inventory and logistics
- Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met
- Meet customer KPIs / SLAs
- Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations
- Coordinate multiple shifts as needed during peaks
We are looking for an individual who possesses:
- Minimum 5 years' experience working in a warehouse / 3PL environment with proven managerial skills
- Handson experience with Warehouse Management System(s) (WMS) in preparing orders, shipping documents and inventory reports
- Experience with 3PL ecommerce fulfillment / pick and pack operations
- Experience with use of collaboration tools like Teams, Slack, etc.
- Experience running all aspects of a warehouse including planning daily workforce based on forecast, managing equipment, running multiple shifts if needed to meet SLAs, optimizing space and processes
- Experience with being a part of / running a Health and Safety committee
- Strong organization skills and is detailed oriented
- Must be a proactive leader and a solutionsfocused team player
- Must be flexible and able to work in a fastpaced environment
- Strong communication skills, both verbal and written in English
- Forklift certified
Mantoria offers:
- A great working environment that is challenging and stimulating
- Benefits including Group Insurance and Group Registered Retirement SavingsPlan
- Career growth opportunities
Job Types:
Full-time, Permanent
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match
Schedule:
- Day shift
- Monday to Friday
Work Location:
In person
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