Assistant Manager - Toronto, Canada - Scotiabank

Scotiabank

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Requisition ID: 167533

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Why work for Scotiabank?
Scotiabank is among the largest banks in the world and the most international bank in Canada.

We are powered by our 97,000 high-performing teammates who make a real difference across the globe as a leading provider of advice, products, digital experiences, and financial services.

Together with our Digital Factories around the world, we are dedicated to helping our 25 million customers become better-off.

This is a place where you'll get to learn and develop your skills, while being recognized for your hard work.

At Scotiabank, we're passionate about bringing our whole selves to work, allowing us to create inclusive work environments for everyone to enjoy.

Say hello to a career at Scotiabank

Global Banking and Markets

Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients.

Our products include debt and equity financing, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, fixed income products, derivatives, energy, foreign exchange, and precious & metals.

We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group.

Purpose

Assisting and supporting the Income Processing team on globally held assets, ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.

Accountabilities

Drives and enhance a customer focused culture throughout the team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
Ensure operational efficiency of the Income Processing is maintained at a high level in accordance with approved policy and procedures by; organizing, prioritizing, and supervising workflows, and deploying staff accordingly, monitoring work in progress, providing direction / follow up as required; checking/authorizing various components of income transactions as assigned; monitoring outstanding payments due from depositories/issuers/financial institutions.
Assisting in the implementation of new processes/ systems as required; identifying challenges and pursuing opportunities to improve processing efficiency; solving problems of an unusual nature including identifying the root cause of the problem and what is required to prevent a recurrence.
Ensure a high level of customer service is provided to all business lines, Scotia Capital Inc., Wealth Management; (ScotiaMcLeod / Scotia ITRADE; Scotia Trust & Custody Services and Prime Brokerage Services by ensuring that all transactions are completed in an accurate and timely manner; responding promptly, accurately and professionally to inquiries from internal/external customers; providing technical expertise and specialized assistance relative to Income Processing.
Effectively assist to develop the team by ensuring a high degree of productivity and providing ongoing monthly coaching feedback and ensuring appropriate training/cross training is provided as required and/or available; assist with the preparation of performance appraisals.
Assist with managing related risk and minimize losses by reviewing and sign off the team's work; ensuring effective procedural and management controls in place are followed. Ensure the team is following escalation procedures for any potential losses; challenging/reviewing existing procedures to ensure adequate controls are implemented.
Provide ongoing assistance to the department manager by reviewing and ensuring the control accounts are updated and or cleared daily to avoid outstanding items from getting aged. Train and crosstrain other team members when required and providing support with each other's functions with volumes and projects and perform any ad hoc functions/sundry duties.
Understand how the Bank's risk appetite and risk culture should be considered in daytoday activities and decisions.
Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of daytoday business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
Builds a highperformance environment and assist with implementing a people strategy that attracts, retains, develops and motivates the team by fostering an inclusive work environment and using a coaching mindset and behaviors, communicating vison/values/business strategy.

**Requi