Patient Care Coordinator - Ottawa, Canada - Complete Respiratory Care

Complete Respiratory Care
Complete Respiratory Care
Verified Company
Ottawa, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

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Description

Complete Respiratory Care is a privately-owned obstructive sleep apnea and home oxygen therapy group, that delivers a patient-centric health care experience through our clinic operations across Ontario and parts of Quebec. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of everyone who allows us the privilege of participating in their health care. Built on a model of continuing care, we believe that if we do right by a patient, we will create a lifetime relationship. If you aspire to change the lives of those we serve, then we may have a wonderful opportunity for you.

We are currently seeking a
Patient Care Coordinator to join our team at our
Ottawa-Carling, ON location.


This dynamic role will allow you actively contribute to the improvement of peoples' health and wellness, while earning a competitive salary and participating in our benefits package.


Responsibilities:


  • Call patients to assess their needs, ensuring their equipment is working properly and replaced within the approved manufacturer's guidelines
  • Discuss cost of service, insurance coverage, and payment options with the patient
  • Liaise with insurance companies on behalf of and/or in conjunction with patients to determine insurance entitlements
  • Confidentially manage patient accounts
  • Keep current on various products and services from our vendors
  • Perform data entry tasks and maintaining patient database to ensure timely follow up
  • Confidentially manage patient accounts
  • Schedule patient visits and answer previsit questions, including about billing
  • Scan/file documents into patient charts
  • Schedule patient appointments and procedures according to established protocol
  • Greets patients and screens them for appropriate information
  • Maintain/review patient records, charts, and other pertinent information
  • Perform other related duties as assigned
  • Evening and weekend hours maybe required

Qualifications:


  • Bilingual in English & French an asset
  • Postsecondary education preferred
  • Minimum one year of relevant experience (Medical office diploma or experience preferred)
  • Retail or customer service experience is an asset
  • Exceptional client service skills
  • Excellent written and verbal communication skills
  • Excellent organizational skills with attention to detail
  • Proficiency in MS Word, Excel and Outlook
  • Ability to work as part of a team under mínimal supervision
  • We offer a fun and professional work environment, competitive wages based on experience, and excellent career growth._

Job Types:
Full-time, Permanent


Benefits:


  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • Vision care

Schedule:

  • Day shift
  • Evening shift
  • Weekend availability

Application question(s):

  • What are your salary expectations for this position?
  • We require our team members to be fully vaccinated against the Covid19 virus. Are you able to provide proof of vaccine?
  • Please carefully review the shift requirements in the posting are you able to commit to the varying schedule we have described?

Experience:

Medical Assistant: 1 year (preferred)


Work Location:
One location
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