Business Analyst - Ottawa, Canada - Bell Canada

Bell Canada

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Req Id: 411799

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we're revolutionizing how Canadians communicate.

If you're ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the Bell team.

Summary:

Bell Transformation & Systems team provides guidance and support for business transformation initiatives focusing on customer experience, process efficiency, and cost savings.

The team facilitates project success by establishing best practices, system/process alignment, mitigating risks and ensuring on-time project delivery.

Key Responsibilities:

Bell Transformation and Systems team is looking for a passionate, highly organized and self-driven individual with strong leadership skills.
Reporting to the Senior Manager, the Business Analyst will be involved in all aspects of numerous sub-projects under the core program:

Understand, identify and analyze business problems/opportunities and define the scope of activities required to address them
Closely collaborate with internal teams (eg. Pricing, Operations, Legal, Finance, HR, etc) and external vendors (eg. Billing and IT partners) to translate business objectives

- into system/process requirements, recommend technology and business preferred solutions and implementing them according to specifications

Prioritize and line up all key deliverables among subprojects in preparation of phased approach roll out and mass launch
Support postlaunch activities, defect escalations, corrections and exceptions handling, process improvements

The Business Analyst's primary responsibilities include:

Contribute to large, transformational and complex strategic projects
Conduct research and rootcause analysis on existing misalignments, pricing & operational gaps and failures among different systems, regions and business units
Articulate and prioritize business requirements into system and process functional requirements
Research and map work flow and business processes
Facilitate and provide business impact analysis including risks assessments
Support testing and change management requirements
Provide regular project status update reports to Manager, Project Team and Senior Management
Ensure Day2 processes and supporting aids are available to facilitate ongoing pricing execution post deployment

Critical Qualifications:

Experience with all aspects of projects in complex environments (including timeline management, prioritization, scope vs risk management, issues handling, critical path

- identification, business transformation etc.)

Able to handle multiple projects and priorities at the same time while linking the dots and identify efficiencies & improvement opportunities
Flexible to work under pressure and meet deadlines, displays high sense of urgency
Ability to effectively lead, inspire and influence others and collaborate to achieve best results and aggressive timelines
Very comfortable with large amount of details, deal with ambiguity and constant change
Excellent analytical, presentation and communication skills (clear, precise verbal and written skills) with the ability to deliver effective presentations through all levels of the organization
Foster a culture of innovation, collaboration and high performance

Knowledge and Experience:

University degree, college diploma and or related work experience
35 years of Pricing and/or business analyst experience
Exposure and understanding of various systems and architecture
Strong understanding and experience with change management principles
Agile methodology certified, Project Management Institute Certified(PMP) or Certified Business Analysis Professional (CBAP) is an asset
Proficient in Microsoft Office (Excel, PowerPoint, Word, Visio)

LI-SS1 #tech #talent #indeed

EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type:
Management

Job Status:
Regular - Full Time

Job Location:
Canada : Ontario : Mississauga || Canada : Ontario : Don Mills || Canada : Ontario : Ottawa || Canada : Quebec : Montreal

Work Arrangement:
Hybrid

Application Deadline:06/30/2023

Created:
Canada, ON, Mississauga

Bell, one of Canada's Top 100 Employers.