Service Coordinator - Barrie, ON, Canada - Saint Elizabeth

Saint Elizabeth Barrie, ON, Canada

1 month ago

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Description

We are hiring a Full-time and Part-time Service Coordinator in Barrie

Responsible for the efficient and effective scheduling of clients with a focus on building and maintaining positive internal relationships with front line staff and other administrative staff.All activities are conducted within the policies, procedures and standards of confidentiality of SE Health.

Ideal candidate has to be available for mandatory training of 3 weeks (Flexible hours) to start with

POSITION SUMMARY:

Working from our Service Delivery Centre based inBarrie, this position will be responsible for the efficient and effective coordination of client care.

Here are many reasons why you will want to bring your talent to our team:

You will be part of a distinguished Canadian, not-for-profit organization with a century of experience
You will experience opportunities to use many of your skills and expand your knowledge
Ongoing opportunities for continuing education, training and professional development
Total Rewards program which includes group benefits, and pension plan
Education bursaries
Extensive paid orientation
Tuition Assistance Program
WorkPerks , which gives access to exclusive discounts from leading brand name companies and trusted localbusinesses.

RESPONSIBILITIES:

Provide schedule planning support to health care team
Appropriately schedule staff to ensure continuity of care in the provision of service delivery
Update and maintain an electronic client database
File and maintain client records
Perform data entry of all relevant client, employee and billing information
Respond to all caller inquiries with efficiency and appropriate urgency
Provide support to billing activities
Generate and distribute various scheduling and billing reports
Investigate and follow up in errors/discrepancies in services ordered or provided.
Other office administrative duties as assigned.

REQUIREMENTS:

Must be available days, evenings and weekends
Intermediate data entry/keyboarding skills
Experience using a PC database
Intermediate reading comprehension and excellent verbal communication skills
Demonstrated customer service skills and problem solving
Adaptability and the ability to deal with tight deadlines
An ability to work independently
An ability to prioritize, multi-task and deal with competing priorities
Good personal organizational skills
Courses in medical administration or health care training are preferred
Related work experience and a familiarity with community health care services is preferred
Bilingual in French is an asset
Basic computer skills in MS Word and MS Excel are preferred

About Us:

At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive salary, group benefits, RRSP pension, and work life balance. We're a great place to work, and we hope you'll join our team.

In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.

SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Talent Acquisition Team at at your earliest convenience.

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