Support Services Assistant - Toronto, Canada - University of Toronto

University of Toronto

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Date Posted:05/06/2024

Req ID: 37220

Faculty/Division:
Vice-Provost, Students

Department:
University Registrar's Office

Campus:
St. George (Downtown Toronto)

Position Number:

Description:

About us:

The Financial Aid unit in the University Registrar's Office at the University of Toronto manages the University's administration of government financial aid programs, including the Ontario Student Assistance Program (OSAP), as well as the awarding of funds for the University of Toronto Advanced Planning for Students (UTAPS) program, and other major financial aid programs and awards.

Your opportunity:

Your responsibilities will include:

Analyzing documents to assess and verify their authenticity
Scanning records
Updating and maintaining database records
Running queries to gather data
Responding to enquiries within the defined scope of the role and redirecting as appropriate

Essential Qualifications:

College Diploma (2 years) or acceptable combination of equivalent experience
Minimum two (2) years general office experience, including work with record systems and office productivity tools (e.g. Word, Excel)
Previous experience in a high volume environment, preferably with students
Experience with a computerized records management system to identify, categorize, store, retrieve, and dispose of records
Experience with electronic imaging and storage processes
Experience with fast and accurate data entry
Knowledge of records management concepts and best practices
Adapting to new software tools
Demonstrated ability to adapt to new policies and procedures quickly and accurately
Strong organizational and time management skills
Strong detail orientation to ensure accuracy
Ability to work in a high volume fast paced environment with accuracy
Demonstrated ability to work effectively under pressure
Ability to work both as a member of a team, independently, and with mínimal supervision
Ability to maintain confidentiality relating to student privacy and challenging situations
Strong judgement and ability to maintain confidentiality of work related to information and materials

To be successful in this role you will be:

Adaptable
Communicator
Multitasker
Organized
Problem solver
Team player

Closing Date: 05/15/2024, 11:59PM ET

Employee Group:

USW

Appointment Type:
Budget - Continuing

Schedule:
Full-Time

Pay Scale Group & Hiring Zone:

Job Category:
Administrative / Managerial

Recruiter:
Fiona Chan

**Lived Experience Statement