Training Advisor - Ontario, Canada - IFG International Financial Group Ltd

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    Description

    Our client, a top 5 bank in Canada is looking to hire a Training Advisor in their team for an initial 6-month contract. This role is twice a week in office in downtown Toronto.

    Responsibilities Include:

    • Support end-user on completing system-specific steps,
    • Monitor, evaluate and record training activities and program effectiveness.
    • Facilitate instructor-led sessions on the new platform
    • Develop and organize training materials that include procedures, work instructions, business process overviews, and other visual aids
    • Present information using a variety of instructional techniques and formats, such as role playing, simulations, team exercises, group discussions, videos and lectures.
    • Coordinate with functional subject matter experts to develop training content.
    • Assists with training assessment activities through surveys, interviews with employees, focus groups or consultation with managers.
    Qualifications:
    • 3+ years related training facilitation and training development experience
    • 2+ years of experience with CRM systems (eg. Salesforce, SAP, nCino)
    • Previous experience in financial/banking industry
    • 2+ years of experience with Customer Support
    • Experience with Articulate Storyline (or similar) an asset
    • SharePoint experience.
    • Banking Credit knowledge.
    If you are interested & qualified for this opportunity, please send your updated resume in MS Word format to If this is not the right opportunity for you, let's connect and I can share with you how IFG can help advance your career For other opportunities please visit today #VMS

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