Training and Development Advisor - North York, Canada - Enbridge Contingent Talent Community

Enbridge Contingent Talent Community

Verified Company

North York, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

1 Year month Contract

Pay Rate: $80 $89.6
Onsite: 500 Consumers Rd, North York, Ontario, M2J 1P8

At Enbridge, our goal is to be the first-choice energy delivery company in North America and beyond—for customers, communities, investors, regulators and policymakers, and employees.

To meet that goal, Enbridge is partnering with Raise—a leading recruitment firm that specializes in IT, Technical, and Engineering staffing.

Together, Raise and Enbridge are building teams that are rising to meet the growing energy needs of North America.

If you're looking for a challenging role that will make the most of your skills while allowing you to make an impact, this is it.

Description:

This position is accountable for all training and learning needs for the Unify

Release 5 implementation.
Unify is an Enbridge enterprisewide, transformational program that is implementing standardized processes, ways of working and data, supported by its Enterprise Resource Planning (ERP) systems of Oracle Cloud and Maximo, throughout Enbridge.

Specific Accountabilities:

Leads all training activities for end user training and performance support, including:
Training Strategy & Approach
Training Needs Analysis
Curriculum and training materials development
Training Delivery Approach
Enablement of Enbridge Process/Project Team Trainers
Effectiveness Measurement
Post Go-Live Training, including performance supports
Business Unit Sustainment Approach and Governance
Transition into Enbridge training steady state
Works with Functional Leads & Process Owners to build and review training deliverables
Works closely with Change Management and business unit change teams to ensure an integrated approach with the training team
Closely collaborates within OCM workstream to understand the impacts on stakeholder groups and roles to develop Training Needs Analysis
Develops, maintains and implements the detailed training workplan
Defines resource workload allocation
Owns relationship with any 3rd party vendors for related training & support functionality
Works with eLMS department as appropriate to align timelines and work efforts to follow enterprise standards and processes for loading training
Facilitates engagement, onboarding and support of training resources
Provides overall leadership to the training team
Monitors the quality of the overall development effort
Provides oversight of training logistics and delivery
Drafts and implements measurement tools on training effectiveness
Provides detailed reporting of training activities to project leadership
Identifies potential and actual risks to OCM plans and proposes mitigations to resolve
Ensures successful transition for related scope of work from ERP project to Enbridge training / learning function during program and into steady state.

Scope/Dimensions:

Decisionmaking authority
Stress levels can be above normal as the work is highly visible and deadline driven. Numerous, often competing interests, must be managed concurrently while providing strategic and operational oversight, negotiating and influencing.
Lead and provide direction to other team members

Contacts (Working Relationships):

ERP Leaders
Functional leaders, SMEs and stakeholders (learners)
OCM leaders and colleagues
TIS, PMO
External Consulting Partners

Knowledge, Skills & Abilities:

Related university degree and/or professional designation post secondary degree (in Business, Education, Human Resources or related field)
Fully qualified level role typically with ten or more years of directly related experience
Minimum five years' experience designing, leading, executing training plans on large systems, process and people change projects
Experience in leading large transformational training programs
Knowledge of training methodologies & tactics
Experience in establishing training strategies, implementing action plans, developing and monitoring budgets and managing staff and external resources
Experience in assessment and measurement of training needs specific to changes in business processes and systems
Familiar with both traditional and modern endtoend process training methods, trends and techniques
Advanced knowledge of training software for systems and process training, including eLMS, authoring tools (Articulate Storyline), content development and performance support
Knowledge, and successful implementation, of instructional design practices (ADDIE methodology)
Strong computer skills, including Microsoft Office proficiency; familiarity with web delivery tools and other elearning solutions / supports
Proven interpersonal, communication, negotiation, influence and leadership skills. Verbal and written communication typically consists of the coaching, mentoring, motivating and ensuring organizational objectives are translated into the department's activities
Demonstrated ability to be innovative, in