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    Information Technology Lead - Ontario, Canada - Home and Community Care Support Services

    Home and Community Care Support Services
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    Full time
    Description

    Job Description

    CARE AND BE CARED FOR – THIS IS YOUR HOME

    Are you an experienced IT professional with expertise in SharePoint? Do you have an aptitude for building strong working relationships with stakeholders to share your technical knowledge and enjoy working in a collaborative team environment? Are you passionate about exceptional health care and driven by a desire to help others?

    If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​ We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.

    Reporting to the Director, Information Technology, the Information Technology Lead - SharePoint role is assigned to focus on SharePoint, responsible for designing, implementing, and maintaining Microsoft 365 solutions utilizing SharePoint, MS Teams, and PowerApps across the 14 Home and Community Care Support Services (HCCSS) organizations. Information Technology Lead - SharePoint will work closely with stakeholders to understand their needs and develop solutions that improve productivity, collaboration, and information management.

    What will you do?

  • Engage and support provincial IT Directors/Leads in the achievement of consistent and standardized IT configuration.
  • Design, configure, and implement SharePoint, MS Teams, and PowerApps solutions within Microsoft 365.
  • Configure, implement, and maintain SharePoint Online and the Microsoft 365 environment; this includes helping to migrate content from network drives, OneDrive, and other systems to SharePoint Online.
  • Lead in the deployment of provincial projects and ensure accurate and timely provincial reporting as needed.
  • Build and maintain effective and collaborative working relationships with key stakeholders to understand needs and provide recommendations on SharePoint, MS Teams, and PowerApps solutions, and mitigate potential issues and challenges.
  • Ensure confidentiality and security of information and participate in investigations as required.
  • Create and manage SharePoint sites, lists, libraries, and workflows.
  • Develop custom PowerApps solutions to meet business needs.
  • Manage MS Teams setup, configuration, and administration.
  • Migrate on‐premises SharePoint content to SharePoint Online.
  • Manage security and permissions for SharePoint sites and content.
  • Troubleshoot and resolve SharePoint, MS Teams, and PowerApps technical issues.
  • Maintain knowledge of SharePoint, MS Teams, PowerApps, and Microsoft 365 features and technologies, and train users on how to use them effectively.
  • What do you need?

  • Bachelor's degree in Computer Science, Information Technology, or equivalent in related field.
  • Microsoft Teams (MS-700) certification is an asset.
  • Minimum 5 years of experience with Microsoft 365, SharePoint Online, Teams, and PowerApps solutions, including migrations, customization, and troubleshooting.
  • Demonstrated capability to manage and lead Microsoft 365 projects, and theoretical knowledge of complex and multi‐tier IT project and information management.
  • Ability to stipulate technical and/or business governance.
  • Experience with SharePoint Developer implementing and modifying Codeplex solutions and SharePoint Server 2010 to 2019.
  • Ability to implement different authentication methods with SharePoint and experience with SharePoint Designer and InfoPath Forms.
  • Familiarity of SharePoint tools such as Nintex and ShareGate.
  • Experience with MS Azure cloud services.
  • Knowledge of front end (jQuery, JavaScript).
  • Working knowledge of PowerShell for maintenance administration, solution deployment and automated installations.
  • Strong conceptual and analytical skills and demonstrated problem solving abilities to analyze and create effective solutions for clients.
  • Negotiation and persuasion skills to engage stakeholders in providing optimum results.
  • Highly detail‐oriented, creative, and self‐motivated.
  • Ability to identify and analyze stakeholder needs and extract, interpret and format information using technological solutions appropriate to the business needs.
  • Excellent planning and organizational skills to implement work assignments, manage competing demands and work under pressure.
  • Excellent verbal and written communication with the ability to convey complex technical concepts in a clear, concise manner.
  • Strong interpersonal skills with the ability to establish and maintain effective partnerships and working relations with stakeholders across departmental lines.
  • As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.

    What do we offer?

    We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​

  • Attractive comprehensive compensation packages and benefits​
  • Valuable development opportunities​
  • Membership in a world class defined benefit pension plan
  • Hybrid work environment and flexible work location (position can work in any of the 14 HCCSS office locations across the province)
  • Who are we?

    We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.

    Why join us?

    If you're interested in driving excellence in care and service delivery , and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

    Equity, Inclusion, Diversity and Anti-Racism Commitment

    Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

    We thank all applicants for their interest; however, only those selected for an interview will be contacted.

    #hybrid


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