Jobs

    CONSULTANT, INDIGENOUS CUSTOMER CARE(RELATIONSHIP MANAGER) - Canada - Ahtahkakoop Health Centre

    Ahtahkakoop Health Centre
    Ahtahkakoop Health Centre Canada

    3 weeks ago

    Default job background
    Description
    Apply no later than 01/15/2024 to be considered for this opportunity.
    Temporary - Full Time until 12/31/2026

    Location:
    Regina, Saskatoon, Swift Current, North Battleford, Prince Albert, or Yorkton
    Extensive travel is required for this position. Successful candidate must have a valid Class 5 driver's licence.

    JOB SUMMARY:

    The Consultant is accountable to provide leadership and strategic consultation and support to a broad range of multiple functional areas.

    As a member of SaskPower's management team, this position is responsible to research, develop, recommend and implement strategic
    and operational programs, policies and procedures regarding SaskPower's organizational structure, operations and managerial methods;
    ensuring alignment with both departmental and corporate goals and objectives
    KEY ACCOUNT


    ABILITIES:



    • Provide strategic and confidential consultation and advice on a broad range of multiple functions, while providing creative solutions to the
    organization related to the management and day-to-day operations of the organization


    • Lead and participate in projects identifying current and future business needs, industry best practices, opportunities and challenges of the
    organization or department(s); providing recommendations and executing operational improvements to methods, systems and procedures
    that impact SaskPower's operations and people


    • Lead and participate in cross-functional work teams, strategic planning initiatives, workshops and meetings in order to develop innovative
    and practical business solutions


    • Develop, organize and deliver presentations, reports and briefings for internal and external audiences
    • Drive and facilitate change, including making change happen throughout the organization through the implementation of strategic projects
    or initiatives


    • Develop and maintain strategic networks and business relationships both internal and external to SaskPower in order to foster a positive
    and productive work environment


    • Provide leadership and direction to project teams, corporate programs and/or assigned staff as required
    • Other related duties as assigned
    KNOWLEDGE/SKILLS/


    ABILITIES:

    • Degree in Business, Marketing, Communication, Social Sciences or other related equivalent AND/OR;
    • Certificate in Indigenous Engagement or other related equivalent AND/OR;
    • Five (5) years of experience in a front-facing customer services function and/or experience working with Indigenous communities
    • Experience in billing and collections activities would be considered an asset
    • Team leader and member with the ability to build and maintain strategic relationships both internal and external to SaskPower
    • Results oriented thinker, with the ability to manage and provide advice regarding complex and confidential issues with sensitivity and
    professionalism


    • Ability to impact and influence others while holding people accountable
    • Excellent oral and written communication skills
    • Ability to work and manage in a changing environment
    • Excellent interpersonal, facilitation, project management and decision making skills
    • Ability to foster a culture focused on safety, innovation and teamwork
    • Demonstrated skill in SaskPower's competencies
    • Must have a continuing record of professional development A suitable combination of relevant education and experience may also be considered
    Candidates under consideration may be required to participate in an assessment process consisting of any/all of the following: interview,
    abilities test, case study and/or presentation.
    At SaskPower, we believe in the importance of diversity and inclusion. We're dedicated to creating and cultivating an inclusive workplace
    and a workforce that represents the communities we serve. We acknowledge and recognize equity groups designated by the Canadian Employment Equity Act.


    These include:

    • Indigenous Peoples
    • members of Visible Minority Groups
    • persons with disabilities
    • women
    • LGBTQ2S+ community
    • persons who served and are serving in the military
    • newcomers to Saskatchewan
    We base our selection process on merit and encourage all diverse groups to participate fully.

    As part of our ongoing commitment to reconciliation, we prioritize hiring Indigenous Peoples as we recognize and respect their knowledge and experience.

    We acknowledge the barriers that affect equity groups, and we're committed to addressing, mitigating and accommodating these barriers to strive for equity in the workplace.

    Learn more at Commitment to Diversity. Follow us on LinkedIn to stay up to date on our latest job openings.
    Please apply online at by 01/15/2024. #J-18808-Ljbffr
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