Medical Office Assistant/reception/administrative - Langley, Canada - Encompass Support Services Society

Encompass Support Services Society

Verified Company

Langley, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Encompass Support Services Society is an accredited, non-profit agency that provides a wide range of programs and support services in Langley and Aldergrove for over 25 years.

We help to build strong, sustainable communities by offering inclusive, accessible services tailored to meet the changing needs of the individuals and community we serve.

At Encompass, we are committed to a journey towards cultural humility and safety; for the well-being of those we serve and those we work along-side.

We gratefully acknowledge that the programs, services and offices of Encompass are on the unceded, sovereign Indigenous lands of the Coast Salish People.

This includes the territories of Kwantlen, Katzie, Matsqui and Semiahmoo First Nations. We also acknowledge the Métis and Inuit people who make Langley their home.

Our purpose is to strengthen the health and vitality of community by identifying and responding to community needs, collaborating to enhance the lives of those we serve, while cultivating effective and sustainable partnerships.

Our vision is to empower individuals, to connect people, and to enrich lives. We value community, integrity, excellence, accountability, dynamic leadership and culture, advocacy, diversity, empowerment and collaboration.

Programs and supports are designed to build new skills, to foster healthy, productive lifestyles and to improve access to services within our community.

Services are low-barrier, all-inclusive and at no cost to participants. Annually, we provide services to over 2500 individuals and families.

The Opportunity

We are seeking someone who wants to make a difference and has a passion for supporting young people who have experienced difficulties with coping, or who are working to manage mental health or substance use concerns.

A good fit for our agency is a self-directed, engaging and empathetic administrative and medical office assistant who has clear knowledge, experience of working in a medical practice.

We are looking for someone who can function independently yet also interface well with our integrated multi-disciplinary team and the Clinical and Program Leads/Coordinators who oversee the program.

Foundry is removing barriers and increasing access to health and wellness services for young people aged 12-24 and their caregivers through a network of youth-friendly centers across British Columbia and online.

By offering integrated mental health care, substance use services, primary and sexual health care, youth and family peer support and social services, Foundry makes it easier for young people to find support in their communities.

Online resources and first-of-its-kind virtual care further broaden Foundry's reach.

The Medical Office Assistant/Receptionist/Administrative Assistant provides medical office assistant support for the Centre as well as general administrative assistance and reception duties for Foundry Langley.

JOB POSTING_: Medical Office Assistant/Reception/Administrative Assistant
Foundry Langley
DATE_: November 28, 2023
POSITION_: Permanent, Full-Time
HOURS OF WORK:_ 37.

5 Hours per week

Mon/Tue/Wed: 11:30am-7:30pm

Thursday & Friday: 9am - 5 pm

SALARY RANGE_: Grid 10: $ $28.75 Hourly
BENEFITS_: Extended Health, Dental, RRSP
VACATION_: As per ESSS policy
CLOSING_: Open until filled
ANTICIPATED START DATE_: ASAP

Key Duties and Responsibilities:

Welcomes youth and family members to Foundry Langley and contributes to a safe, welcoming and supportive culture for youth, young adults, caregivers and family members receiving services at the Foundry Centre;
Collaborates with other staff and practitioners working at the Centre to optimize the youth, young adult and family experience as it relates to the delivery of services;
Participates as a team member, attending team meetings, case conferences, conference calls and other organizational activities;
Prepares, updates and prints program materials and brochures using a software package. Ensures supplies of uptodate handouts and resource materials are available.
Registers and triages patients, including setting up new patients with the Foundry Toolbox system;
Answers calls and directs to the appropriate staff member or practitioner;
Support staff and clients through booking meetings spaces for participant and staff meetings;
Supports staff with documentation in the EMR and case management system;
Ensures patient flow during clinics;
Keeps referrals and their status up to date;
Notifies patients about specialist appointments or imaging appointments, notifies patients who need to return to clinic;
Maintains knowledge of community resources;
Supports with documentation of Centre services and activities to ensure shared information between staff/practitioners as needed;
Completes and maintains related records and documentation including statistics, progress reports, care plans and referrals, meeting agency and accreditation requirements;