Patient Administrative Associate - Toronto, Canada - Sunnybrook Health Sciences Centre

Sophia Lee

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Sophia Lee

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Description
The Fracture Clinic is currently looking for a Casual Patient Administrative Associate (PAA) to join our inter-professional team.

The PAA will be responsible for co-ordination of patient flow and patient activities, communication between departments and maintaining accurate patient records.


Summary of Duties

  • Provide advanced PAA support to the Fracture Clinic
  • Coordinate all administration and clerical activities within the department
  • Duties include: Patient Registration and updating of patient information, scheduling appointment, ordering and coordination xrays and other diagnostic procedures
  • Chart preparation for all patients
  • Other administrative duties as required

Qualifications/Skills

  • Two year Business/Office Administration diploma
  • One year of Administrative/Business experience in a hospital/health care environment preferred
  • Successful completion of Medical Terminology course
  • Competent in Microsoft Office software, Sunnycare, Pathway Healthcare Scheduling(PHS), Quadramed and Enterprise Express Editor
  • Knowledge of Accuro EMR system
  • Excellent interpersonal skills and ability to work well with a diverse group of individuals
  • Proven ability to manage high stress situations while completing multiple tasks and setting priorities in a fastpaced, high volume team environment
  • Proven ability to organize workflow and function under fluctuating case/workload demands for 16 clinics; time management, accuracy and attention to detail skills required
  • Keyboarding at 40w.p.m. with maximum 5% error rate
  • Proficiency with electronic payroll system is required
  • Experience in orthopaedics and trauma is strongly preferred
  • Excellent problem solving skills, ability to deal with conflict and communicate appropriately with patients, families and staff
  • Satisfactory attendance standards

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