Patient Administrative Associate - Toronto, Canada - Sunnybrook Health Sciences Centre
Description
The Fracture Clinic is currently looking for a Casual Patient Administrative Associate (PAA) to join our inter-professional team.The PAA will be responsible for co-ordination of patient flow and patient activities, communication between departments and maintaining accurate patient records.
Summary of Duties
- Provide advanced PAA support to the Fracture Clinic
- Coordinate all administration and clerical activities within the department
- Duties include: Patient Registration and updating of patient information, scheduling appointment, ordering and coordination xrays and other diagnostic procedures
- Chart preparation for all patients
- Other administrative duties as required
Qualifications/Skills
- Two year Business/Office Administration diploma
- One year of Administrative/Business experience in a hospital/health care environment preferred
- Successful completion of Medical Terminology course
- Competent in Microsoft Office software, Sunnycare, Pathway Healthcare Scheduling(PHS), Quadramed and Enterprise Express Editor
- Knowledge of Accuro EMR system
- Excellent interpersonal skills and ability to work well with a diverse group of individuals
- Proven ability to manage high stress situations while completing multiple tasks and setting priorities in a fastpaced, high volume team environment
- Proven ability to organize workflow and function under fluctuating case/workload demands for 16 clinics; time management, accuracy and attention to detail skills required
- Keyboarding at 40w.p.m. with maximum 5% error rate
- Proficiency with electronic payroll system is required
- Experience in orthopaedics and trauma is strongly preferred
- Excellent problem solving skills, ability to deal with conflict and communicate appropriately with patients, families and staff
- Satisfactory attendance standards
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