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    Associate Programmer Analyst - Toronto, ON, Canada - Mufg Investorservices

    Mufg Investorservices
    Mufg Investorservices Toronto, ON, Canada

    1 week ago

    Default job background
    Description

    In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund financing.

    We're in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.
    #You will play a crucial role of linking our teams and the IT solutions group.

    Act as a first point of contact for Level 1 & Level 2 Incident & Problem Management supportby working with vendors & /or Internal support teams to resolve technical and user issues during product migration and BAU (Business As Usual) operations.

    Document processes, procedures and policies as required for appropriate governance of platforms.
    Day-to-day monitoring of our internal processes to ensure pro-active resolution of any issues that arise.
    Document business user procedures and support user training.
    Participate in co-ordination and implementation of new platform releases with business users.
    Support Project Managers in ongoing initiatives related to the Business Core Operations Solutions.

    Internal co-ordination between distinct internal IT functions and groups to ensure high quality service delivery and total ownership of issues to complete resolution.

    Bachelor's degree in Computer Science or a related technical field, or equivalent experience
    ~ An understanding of Application/Database infrastructure setup and management
    ~ An understanding of Microsoft Windows Server environments, Linux, Java applications, Microsoft IIS, Apache Tomcat, SQL Server, Oracle DB and AWS.
    Knowledge of System Development Lifecycle and standard software development methodologies including ITIL standards (certification will be a plus).
    Experience in technical writing/documentation skills.

    Take a look at our careers site and you'll find everything you'd expect from a career with the fastest-growing business at one of the world's largest financial groups.

    however, only those proceeding to the interview stage will be contacted.
    #
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