Quality Assurance Coordinator - Brampton, Canada - Metro Supply Chain

Metro Supply Chain
Metro Supply Chain
Verified Company
Brampton, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description

JOIN OUR TEAM


Metro Supply Chain is a strategic supply chain solutions partner for some of the world's fastest growing and most recognizable organizations.

We advance our customers' business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive.

Managing 14 million square feet in 98 sites across North America and Europe with a team of 6,000, it is the largest privately-owned supply chain solutions company based in Canada.

Brand Care Coordinator
Shift Monday to Friday - flexibility in scheduling (weekends)

We looking for an energetic and dynamic Brand Care Coordinator who is looking for an exciting career with a world-wide fashion leader

  • RESPONSIBILITIES:
  • Perform regular quality checks on the production floor to ensure production meets client's standards for accuracy, etc.
  • Record and report on the outcomes of the quality audits to the Supervisor.
  • Participate in writing and maintaining Client Specifications following quality control guidelines.
  • Work closely with all departments to ensure staff are working in compliance with client expectations.
  • Provide recommendations for process improvement to reduce cost and improve quality.
  • Assist with the preparation of external quality audits.
  • Assist in creating and maintaining an environment that promotes positive communication within the facility as well as fostering teamwork within the operation.
  • Maintain a clean and safe work environment.
  • Training ecommerce distribution center's team from beginning to end, according to the client's quality expectations and adjusting training processes based on needs.
  • Creating, adapting and carrying out training programs and transmitting the correct philosophy of product care, quality, and image.
  • Updating training manuals, always maintaining the client's leve of expectations.
  • Responsible for creating and implementing a daily reporting system, gathering data across areas and shifts based on quality performance, error tracker, training tracker,customer claims, tidiness, and cleanliness.
  • Responsible for all consumables on hand, coordinating needs, calculation and order placing.
  • Contributing to building and maintaining a team that is responsible of product care and training within the distribution center.
  • Responsible for total quality across all shifts, areas, and processes.
  • Complete paperwork and documentation accurately and effectively.
  • EDUCATION/EXPERIENCE:
  • Completion of secondary school.
  • College diploma in logistics management is preferred.
  • 3PL experience would be an asset.
  • E-Commerce experience is an asset.
  • Flexible to work overtime when required.
  • Experience in fashion retail is a plus
  • CORE COMPETENCIES:
  • Capable of working independently and as part of a team.
  • Solid working knowledge of Windows, Excel, and
  • Power Point
  • Approachable, positive interpersonal style.
  • Excellent communication skills both written and verbal.
  • Attention to detail.
  • Service orientated with strong customer service skills and commitment to quality of work.
  • Organized and shows strong attention to detail.
  • Problem solving skills with the ability to seek alternative solutions.
  • Ability to maintain professional standards of personal presentation, in order to represent the image of the brand.
  • Fluent in English.
Why Join Us

  • Work in an environment where safety is our first priority
  • The opportunity to build a career with a growing company
  • Medical, dental, and vision coverage for you and your family
  • Life and disability insurance
  • Wellness programs to support your family's wellbeing
  • A Retirement Savings Program with a company match
  • Company team wear allowance
  • Employee Appreciation Day
  • Company sponsored social events
  • Community volunteering


Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.


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