Technical Analyst, Intermediate Hh1401 - Waterloo, Canada - Equitable Life of Canada

Equitable Life of Canada
Equitable Life of Canada
Verified Company
Waterloo, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

At Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential.

Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff.

Join Equitable Life today.


Position Title:
Technology Specialist, Intermediate - Core Infrastructure


Reports To:
Manager,
IT Systems Operations & Engineering


Department:

IT

Term:
Full-Time, Temporary - 1 Year Contract


Work Arrangements:

We are currently working remotely, and we will be moving to a hybrid model when our office renovation is complete (approximately November 2023), coming into the office a minimum of 2 days per week, every other week on designated days.


The Opportunity:
Equitable Life of Canada continues to invest deeply in digital capabilities and services. At the heart of this lies the critical Infrastructure systems and technologically driven services.

As new and evolving demands on our
IT infrastructure take shape, the focus on improved delivery, availability, scalability, insight, and sustainability of our systems grows.

These demands are creating new opportunities for different solutions and as such the dependence on the integrity and security of our systems increases.


We're looking for a motivated individual who wants to contribute their skills to our team, who is passionate about customer service excellence while being focused on technical execution, remains diligent to the process and above all - does the right thing.


What you will be doing:


  • Assist with the design, implementation, and management of business systems infrastructure including:
  • End-to-end solutions, operations, and management of the company's enterprise Wintel and cloud platforms supporting 24x7 production, pre-production, and disaster recovery environments ( >700 systems) including both on-premises as well as cloud-hosted
  • Actively participate in Infrastructure and business system project participation, including the forecasting, management, and execution of related infrastructure activities
  • Continuously create and improve business value through process improvement and automation, capacity planning, demand management, system operations, and solution innovation
  • Provide critical support response to infrastructure or business system incidents (including highly critical, performance impacting) and problems

What you will bring:


  • Three (3) to five (5) or more years experience in
    IT, with at least 2 years in a related infrastructure or cloudbased role
  • Expertise and knowledge in building and maintaining Microsoft server technologies, business systems, and web services platforms both on premises and cloudhosted
  • Developing/Proficient experience with public cloud services (Azure, AWS, Office365) and including experience/exposure to App Services, Logic/Function Apps, Key Vault, Policy, and Containers
  • Knowledge or experience with scripting/automation a strong asset
  • Proficiency in working with Active Directory and well as Group Policy (incl. technical certifications)
  • Knowledge and experience of working with VMWare or other similar virtualization technologies (i.e. Hyper-V).
  • Developing experience with business systems and web services platforms (eg. IIS, Websphere, and SQL Server)
  • Knowledge and experience with workload management batch management systems (i.e. Active Batch)
  • Solid knowledge of supporting shared infrastructure services, such as storage, backup, and networking
  • Previous experience working in an
    IT ticketing system, such as ServiceNow (or similar)
  • You thrive being a strong, analytical problem solver mixed with common sense and practicality

What's in it for you:


  • A healthy worklife balance with employee wellness top of mind
  • We value open, honest communication between team members, challenging each other to continually improve
  • Employee resource groups that support an inclusive work environment
  • A company subsidized cafeteria with a variety of daily options
  • Regular EQ Together events focused on company togetherness and collaboration
As part of the recruitment/offer process you will be required to:

  • Provide two professional references (minimum one supervisor and above)
  • Undergo a criminal background check
To learn more about Equitable Life, we encourage you to explore our organization.
More jobs from Equitable Life of Canada
See all jobs of Equitable Life of Canada