2slgbtqia+ Case Worker - Toronto, Canada - Friends of Ruby

Friends of Ruby

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

_At this time, we are looking for 2 Case Workers with a start date of March 6, 2023._

Friends of Ruby

Friends of Ruby is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing.

Friends of Ruby offers Youth Mental Health services, a Youth Drop-In Centre, and a Transitional Home.

Position Summary

Reporting to the Manager of Case Management and Director of Strategic Initiatives and Programs the Case Worker will provide support, engagement and case management services with an interdisciplinary team to high-risk 2SLGBTQIA+ youth.

Duties and Responsibilities

Case Management_
Conduct initial and ongoing assessment of participants needs and revise the plan of care as required
Support youth in the community as needed
Support youth in all areas of community social need including housing, shelter, employment, education, welfare, medical issues, mental health issues, legal/financial assistance, immigration/refugees/newcomer support etc.; advocating for adequate service, treatment models and resources
Coordinate interdisciplinary services for Friends of Ruby clients, making referrals based on appropriate match between youth's needs and available resources
Work collaboratively with youth to address their full range of needs by establishing shortterm and longterm intervention goals using strengths based, client centered, antioppressive, harm reduction, and youth development approach
Develop a comprehensive participant discharge plan to address ongoing support needs, crisis contact information, and additional resources to support as required
Recognize crisis and provide appropriate intervention as needed while avoiding power struggles and modeling effective problem solving and conflict negotiation skills
Develop and maintain professional and trusting relationships with youth that encourage positive social and emotional development
Support participants who need to be rehoused to select, rent, and move into the new housing with the assistance of Housing Navigator and support workers in the house, and you will maintain a Housing Locator inventory
Work collaboratively with dropin support workers and Clinical Counsellors to ensure wraparound supports for each youth
Community Relations_
Lead and participate in consultation services and case conferences with service providers to discuss care plans and service needs
Advocate with referral agencies when appropriate to facilitate referral for identification of client needs
Seek opportunities to be involved in and contribute with partner agencies and community sectors
Connect with formal and informal supports, peer support, professional services, and resources to promote their recovery, improve their quality of life, and reduce the likelihood of relapse
Attend Community Partner information sessions and external meetings and share takeaways with the team to ensure uptodate best practices for the Case Management team
Research and connect youth to community resources and supports which recognize and can address the unique needs of youth identifying as part of the 2SLGBTQIA+ community
Coordinate internal and external services for the participant and advocate on behalf of the participant

What You Bring to the Team

Experience_
2+ years of experience providing case management to youth related to issues of homelessness, mental health, trauma, transitioning and/or coming out, substance use, family support, trauma, abuse, accessing legal/financial support, housing, employment, and education
2+ years of experience in crisis support and intervention
Experience working in a notforprofit, 2SLGBTQIA+ community, social justice environment and/or housing/shelter
Ability to manage conflict, crisis, and escalating situations calmly and confidently
Knowledge_
Knowledge of housing related resources, housing rights issues, the continuum of care for homeless persons.
Knowledge of the city of Toronto's social housing and shelter programs; systems and intake software program will be considered an asset.
Knowledge and experience working with 2SLGBTQIA+ youth experiencing marginalization and under representation, racialized communities, newcomers/refugees/immigrant populations, indigenous youth, and those living in poverty
Knowledge of the Mental Health Act, Residential Tenancies Act, community agencies, and relevant programs and services.
Demonstrated commitment to social justice, harm reduction, antiracist and antioppression practices, and to strengthsbased, traumainformed, participantcentered practices

Education