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    Server Analyst - Edmonton, Canada - Raag Solutions

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    Description

    Reporting to the Team Lead, Server Operations, Technology and Innovation, the Intermediate Server Analyst (Infrastructure) shall be responsible for day-to-day operations within the Government of Alberta (GoA) Server Environment, focusing on windows virtual server support activities.


    DUTIES
    - perform problem diagnosis, troubleshooting and resolution.
    - perform hardware and OS installations, migrations and/or upgrades.
    - plan for software and hardware upgrades and/or migrations.
    - develop and maintain documentation.
    - maintain operating systems and associated infrastructure software.
    - develop system related procedures.
    - provide cross training and knowledge transfer to other server team members on relevant aspects of hardware and software support.

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