Support Agent, Group Insurance - Toronto, Canada - Desjardins

Desjardins

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

As a Support Agent, you provide administrative and operational support to our Group Insurance Business Development division. You strive to maximize operational productivity.

This may include working in one or more sub-specialties, such as data entry, data processing and verification of database data integrity.

You perform administrative, office and other tasks to help your unit achieve operational objectives and carry out initiatives in accordance with the detailed guidelines in place.

The ability to drive results in therefore essential.

You help process and analyze information, solve problems and prepare recommendations, tailoring your approach as needed. You also help users operate tools and systems effectively.

More specifically, you will be required to:

Ensure the completion of the unit's administrative business processes. Perform analysis. Produce or revise reports and statistics. Carry out various administrative, operational and quality controls. Take corrective measures and carry out the required follow-ups
Provide support to users in the efficient use of tools and systems
Perform various administrative tasks related to data entry, extraction, processing, compilation and coding
Provide various information related to policies, programs and processes in your field
Prepare or revise presentations and other related documents

What we offer*- Competitive salary and annual bonus- 4 weeks of flexible vacation starting in the first year- Defined benefit pension plan that provides predictable, stable income throughout retirement- Group insurance including telemedicine- Reimbursement of health and wellness expenses and telework equipment

What you bring to the table- College diploma in a related field- Please note that other combinations of qualifications and relevant experience may be considered- Mastering in Office 365 apps, Microsoft Outlook, Word, PowerPoint, Excel, Teams, Sharepoint and OneNote- Knowledge Advanced computer- Knowledge of office management systems and procedures

Drive results, Nimble learning, Situational adaptability

LI-Hybrid

Trade Union

Non Syndiqué

At Desjardins, we believe in equity, diversity and inclusion.

We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.

At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

Job Family

Property management and material resources (FG)

Unposting Date