Business Application Analyst - Toronto, Canada - Dream Unlimited

Dream Unlimited

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

Job Details

Description

Dream Office Management Corporation is looking for a Business Application Analyst.

Who are you?

And the Enterprise Applications team?

We strive to stay at the cutting edge of technology to be prepared for Dream's continued growth in the coming years.

All we're missing is a strong Business Application Analyst - are you ready?

What will you do?
You will be responsible for the systems that our five business lines rely on every day.

Motivated to provide the best JD Edwards EnterpriseOne support to our employees, here are some specifics of your role:

For the issues assigned to you, you will be the main point of contact for the resolution, interdepartment and end user communication;
Analyze issues and based on your experiences propose solutions for preventive measures;
You'll adhere to standards, policies, procedures and checklists to ensure consistency and a high standard of customer experience;
Included in your solutions will be collaborating with your business users to determine business scenarios for UAT test scripts;
We'll be establishing SLA's together, and you'll manage client request delivery to meet or exceed these SLA's;
You're not on your own You'll be partnering with the development teams to deliver efficient and accurate resolutions;
Based on your interaction with your business users, you'll Identify training opportunities and work with our Training Coordinator to develop documentation, training participants, and curriculum;
Enforce policies and procedures to ensure issues are resolved accurately and will pass quality assurance audits; and
Hopefully not too often, but be available after hours when needed to assist with resolving rare and unexpected operational issues.

What type of qualifications do you have?
We've listed just a few select qualifications that we consider to be very important for this role. We can cover the rest when we chat.

College diploma or university degree in the field of computer science, information systems, or software engineering, and/or 4 years' equivalent work experience in an IT, Accounting or Real Estate environment
Display a deep understanding of problem solving, including the ability to lead the search for root cause and implementation of corrective actions
Experience working and coordinating in a teamoriented, collaborative environment
Able to multitask and work to meet tight deadlines
Exceptional verbal and written communications skills with the ability to articulate complex concepts to both technical and nontechnical audiences
Selfstarter who works with mínimal supervision
Strong problem solving skills and ability to logically analyze complex processes and systems
Comfortable engaging with all levels within an organization
Creative and critical thinking on process, security and/or system issues

Who are we?

Dream is a real estate investment, development and management company that creates value at every stage of the real estate cycle. Since the business was created in 1994, Dream has grown substantially, becoming one of Canada's leading and most consistently innovative real estate companies with over $23 billion of assets. Dream Office Management Corporation provides technology, human resources, and facilities support to the Dream group of companies, currently 5 publicly traded entities.

While at first glance we may not seem that different from other real estate companies, it's our attitude and approach that truly set us apart.

We are guided by our entrepreneurial spirit; we seize unconventional opportunities and try new things, approaching every project with passion and purpose.

We care about our employees.

We want everyone to have a rewarding career and to work and have fun with people they like, so we provide exciting work opportunities, open work environments, and fun events.

We also like to give back, so we provide our people with unique and meaningful philanthropic experiences. Once you join us, it won't take long to figure out why your colleagues like it so much here.