Manager, Wireless Base Programs - Toronto, Canada - Rogers Communications

Rogers Communications

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At Rogers, the entrepreneurial spirit is part of our DNA. Our Rogers Business teams help foster and grow the Canadian economy by supporting businesses of all sizes.

From small to large-scale enterprises, our teams help deliver innovative technology, network services, and a suite of solutions to help them succeed.

We offer Canada's largest and most reliable 5G network for our customers and are proud leaders in wireless private networking and IoT We continuously expand and evolve our networks, invest in new technology capabilities, and invest in our people to serve our business customers and their communities.

Come play a key role in driving the future of business innovation in Canada.

We are looking for team members with a passion for delivering industry-leading value to customers and supporting businesses in the communities where we live and work.

Are you up for the challenge? If so, consider the following opportunity:

What you will do:

Oversee the successful implementation of policy, process, or program improvements, along with education/coaching programs, incentives, spiff's and other tactics
Manage churn mitigation through event and lifecycle moments to intervene
Manage wireless cross and upsell programs
Revenue, product penetration, and churn across the wireless Business Segments
Analysis of revenue and churn results and implementation of tactics to improve
Monitor & assess lifecycle management activities
Input into program design and planning
Capture competitive insight and maintain feedback loop to strategy and marketing teams as well as sales force
Distinguishing priorities based on corporate priorities, return on investment, and 5year strategic roadmap and providing a go/ no go decision on behalf of the leadership team for programs and initiatives
Negotiate offers/ pricing with Product marketing and Pricing teams that would help grow all segments as well as protect revenue, through competitive analysis & tacta quarterly base
Create plans on a quarterly bases with a breakdown on the monthly and weekly levels along with specific gains to be attained from the plan and maintain a status report along with Post Implementation Review
Accountable to lead largescale initiatives/programs throughout all phases of the project lifecycle from initiation through to closure.

What you will bring:

Postsecondary degree.
3+ years of experience in program/ project management
Strong planning, analytical, organizational, problemsolving, decision making and time management skills
Excellent interpersonal and communication skills (written and oral)
Proven ability to deliver through crossfunctional teams
Extensive knowledge of communication industry i.e. products, services, systems, and tools
Can comfortably handle risk and uncertainty and effectively cope with change
Ability to develop business plans and provide clear direction on execution
Ability to produce and interpret historical data and identify trends
Demonstrated leadership and teambuilding skills
Ability to manage multiple priorities and proven time management skills
Ability to clearly communicate with all levels in the organization from VPs to frontline management
Strong business and financial acumen
PMP certification an asset

Schedule:
Full time

Shift:
Day

Length of Contract:
Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (200), Toronto, ON

Travel Requirements:
Up to 10%

Posting Category/Function:
Sales & Account Support

Requisition ID: 284277

Together, we'll make more possible, and these six shared values guide and define our work: