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Intermodal Brokerage Coordinator - Boucherville, Canada - Groupe Robert
Description
Reporting to the Area Manager, the Brokerage Coordinator provides quality customer service and is an excellent negotiator. He/she will be responsible for keeping abreast of market rates for logistics movements. He/she will also be responsible for closely monitoring carrier performance.Your responsibilities will be as follows:
Negotiate rates to achieve adequate profits;
Optimize shipments through efficient business planning to maximize profits;
Send confirmations correctly to carriers, with all essential information
(e.g. PO #'s)
Ensure deadlines are met to cover shipments on time or offer optimal options;
Maintain excellent carrier-customer relations;
Respond to customer concerns and questions in a professional manner;
Continuously develop the carrier network;
Create and update carrier profiles (e.g. insurance, references, etc.);
Obtain accurate carrier updates in a timely manner to provide appropriate and detailed updates to customers and CSR;
Act as a point of contact for any questions on market rates for various internal services.
In order to join Groupe Robert's team, you must have:
Minimum 3 years' relevant experience
Intermodal experience (rail)
College diploma in logistics and transportation (asset)
Knowledge of market rates
Strong negotiation skills
Geographical knowledge (US/CAN)
Bilingual (French and English, oral and written)
Flexible working hours and willingness to take after-hours calls
Knowledge of various computer systems and programs
e.g. Excel, Load Link, etc.)
Groupe Robert offers you:
- Team-oriented environment - Attractive career development opportunities - Group insurance and benefits - Corporate discounts - Agile, efficient and innovative company - Safe environment (training, certification) Schedules
DayGroupe Robert is proud to support the diversity of its employees through its terminals in Quebec and Ontario. Women, visible and / or ethnic minorities or people with disabilities will always be welcome to apply, because at Groupe Robert, the diversity of our employees is the link in our logistics chain that makes us even stronger
