Restaurant Floor Manager- Eataly Sherway Gardens - Toronto, Canada - Eataly North America

Eataly North America

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description

Eataly is the world's largest artisanal Italian food and beverage marketplace Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim

for our guests to:

EAT authentic Italian food at our restaurants, cafés and togo counters
SHOP a selection of highquality Italian, local and homemade products
LEARN through our classes and our team's product knowledge

Job Description:

The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly's full-service restaurants. Reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.

Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees
Documents, investigates, escalates and resolves all employee and guests incidents
Provides a steady presence on the floor, monitoring guest, food and team member service
Ensures exceptional service standards are consistently met and that activities are carried out effectively
Inspects dining room and storage areas to ensure compliance with health and safety regulations
Estimates frontofhouse food and beverage needs, and supervises intake orders to ensure specifications
Reviews financial information such as sales, inventory and costs to monitor budget
Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.
Documents, investigates and resolves employee and guest incidents
Performs other duties as required or assigned

Qualifications:

2+ years of experiencing leading or managing a frontofhouse restaurant team
Understanding of steps of service
Outstanding communication, leadership and problemsolving skills
Bachelor's Degree or Associate's Degree in Restaurant Management or Hospitality preferred
Knowledge of Italian cuisine and beverage highly preferred

Job Requirements

Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
Ability to lift up to 50 pounds
Ability to exert wellpaced mobility for up to 8 hours, including standing, walking, bending and squatting
Food Handler's License preferred

Additional Information

Benefits and Perks