Building Strong Client Relationships - Ottawa - beBeeClientCentric

    beBeeClientCentric
    beBeeClientCentric Ottawa

    1 week ago

    Full time

    Job title: Director, Client Services

    Description

    Customer Experience Manager

    This is a leadership position responsible for building and maintaining strong customer relationships. The ideal candidate will have excellent communication skills, be proactive in identifying and addressing potential issues, and work collaboratively with internal teams.

    Key Responsibilities:


    • Lead a team of client service professionals to deliver high-quality services that meet or exceed customer expectations;

    • Build and maintain strategic client relationships through regular communication, issue resolution, and continuous improvement of services;

    • Oversee the delivery of services by coordinating with internal organizations such as sales, operations, engineering, finance, and legal; 
       


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    • Promote effective communication among stakeholders including customers,¦operations staffs ,sales management.'-

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