Records Management Specialist - Ottawa, Canada - Calian

Calian

Verified Company

Ottawa, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Overview:

Calian is looking for a Record Management Specialist to support one of DND's Medical sections.

These services are critical to the smooth transitions and ability to operate in a highly demanding environment within Canadian Special Operations Forces Command (CANSOFCOM).

Location

Ottawa, ONJob Type
Full Time
Responsibilities:
Acting as the receptionist and primary point of contact for the medical section which includes greeting all clients, responding to and appropriately directing inperson and phone inquiries, and managing the waiting area
Engaging with clients, staff, and other members of the health care team in manner which demonstrates strong interpersonal and customer service related skills
Providing administrative and technical support of a clerical nature
Utilizing the CAF Health Information System (CFHIS) to manage appointment bookings and schedules for multiple doctors/ medics and to scan patient documents
Organizing and maintaining a hardcopy documentation filing system for all patient records
Preparing various forms for authorization by clinicians and managers and coordinating offsite referrals for health care services
Supporting the maintenance of a safe and healthy work environment
Managing the inventory of all consumable supplies which includes stock taking, ordering, restocking of shelves, and an ability to lift and carry 25 lbs loads from the ground over a distance of 25m
Operating a standard computer system and general office equipment with accuracy and efficiency
Demonstrating a knowledge of administrative support practices and methods to facilitate organization and service provision, including document and form processing, labelling, assembling and mailing, file management, drafting of routine correspondence and mail sorting
Scheduling of tele/video conferences, processing completed forms and directing requests for related information
Knowledge of medical terminology in order to appropriately direct inquiries from clients and other health care providers and to book appropriate appointments
Knowledge of problem solving strategies and ability to utilize resource management tools
Written communication skills: Proficient use of grammar, spelling and punctuation in the required language
Verbal communication skills to explain administrative and Health Services policies and procedures to clients
Ability to manage time effectively and balance daily work load

Qualifications:

Must currently hold a valid Secret (Level II) Clearance with the Government of Canada
5+ years of demonstrated experience in a customer service oriented environment
3+ years of experience using Microsoft Office Suite and a minimum of 6 months experience using a health records management software
5+ years of experience as a reception clerk with a minimum of 12 months experience in a health care setting
Must be fluent in English