Order Entry Clerk - Baie-D'Urfe, Canada - Randstad Canada

Description

Join this company in Baie D'Urfé, a leading provider of high-quality new, used, and rebuilt parts and components for heavy machinery.

With their commitment to excellence and customer satisfaction, they serve a diverse range of industries, ensuring their heavy machinery operates at peak performance.

They are seeking a detail-oriented and proactive Order Entry Clerk to join their dynamic team and contribute to their continued success.

Advantages
Competitive salary
Full-time, permanent position
Dental Insurance
Supplementary Health Insurance
Life Insurance
Paid vacation
Group RRSP
On-site parking

Responsibilities

Position Overview:

As an Order Entry Clerk, you will play a crucial role in ensuring the smooth and efficient processing of customer orders.

You will be responsible for accurately entering orders into our system, coordinating with various departments to fulfill orders promptly, and providing exceptional customer service to our clients.

Responsibilities:
Efficiently and accurately enter customer orders into the system, paying close attention to detail and ensuring accuracy.

Coordinate with the warehouse team to ensure timely fulfillment of orders, including tracking inventory availability and shipment schedules.

Communicate with customers regarding order status, shipment details, and any inquiries they may have, providing excellent customer service at all times.

Collaborate with the sales team to resolve any order discrepancies or issues, ensuring customer satisfaction.

Maintain organized records of orders, invoices, and customer communications for reference and auditing purposes.

Assist with general administrative tasks as needed to support the operations of the order processing department.

Qualifications
High school diploma or equivalent; additional education or training in business administration or a related field is a plus.

Previous experience in order entry, customer service, or administrative roles preferred.

Proficient computer skills, including experience with order processing software and Microsoft Office Suite.

Strong attention to detail and accuracy, with the ability to multitask and prioritize tasks effectively.

Excellent communication skills, both written and verbal, with a customer-focused attitude.

Ability to work collaboratively in a fast-paced team environment while also being self-motivated and proactive.

Familiarity with heavy machinery parts and components is advantageous but not required; willingness to learn and adapt to product knowledge is essential.

Summary
Why Randstad?

There are a lot of good jobs, great companies and great bosses.
At Randstad, we're here to help you find the right fit.

If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at and ask for Brandon or Sean to arrange a meeting with you.

You can email your resume to / /

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We look forward to hearing from you

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada.

As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to to ensure their ability to fully participate in the interview process.