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    Banking Advisor - OTTAWA, Canada - Royal Bank of Canada

    Royal Bank of Canada
    Royal Bank of Canada OTTAWA, Canada

    Found in: Talent CA C2 - 3 weeks ago

    Royal Bank of Canada background
    Full time
    Description

    Job Summary

    Job Description

    *This is an opportunity for candidates to express their interest in current and future Banking Advisor positions across our Ottawa Communities. Includes locations such as; Ottawa Central, Ottawa East, Orleans, South Keys, etc. Qualified applicants will be contacted to review their resume in more detail.

    What is the opportunity?

    This unique position calls on your client-focused advice expertise and natural problem-solving skills to maximize each client interaction by helping clients with their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with other RBC partners to help clients achieve their goals. Whether you're teaching a client how to use digital banking, onboarding a new client in an office, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences, as well as drive client satisfaction and loyalty.

    What will you do?

    • Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
    • Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
    • Respond to client-initiated contact, assisting them with a full range of financial transactions
    • Actively listen and engage clients in conversation to further understand their individual needs
    • Proactively take ownership of resolving and preventing client banking problems
    • Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

    What do you need to succeed?

    Must-have

    • Mutual Funds accreditation, or willingness to obtain it (i.e., Investment Funds in Canada or the Canadian Securities Course)
    • Goal-oriented individual with a demonstrated passion for putting clients first.
    • Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
    • Flexibility, eagerness to learn, strong personal ethics, and a drive to succeed
    • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)

    Nice-to-have

    • Track record in building rapport and maintaining client relationships within the financial or service industry
    • Bilingual (French/English), considered a strong asset

    What's in it for you?

    We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

    • A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
    • Continued opportunities for career advancement
    • World-class sales training, coaching, and development opportunities
    • Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training
    • Opportunity to achieve great success and grow your career with RBC

    PCBADV

    Job Skills

    Advice Based Solutions, Client Centricity, Client Discovery, Communication, Critical Thinking, Curiosity, Data Analysis, Digital Literacy

    Additional Job Details

    Address:

    City:

    Country:

    Work hours/week:

    37.5

    Employment Type:

    Full time

    Platform:

    Personal and Commercial Banking

    Job Type:

    Regular

    Pay Type:

    Salaried

    Posted Date:

    Application Deadline:

    Inclusion and Equal Opportunity Employment

    At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
    ​​​​​​​
    We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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