Sales and Customer Service Team Lead - Halifax, NS

Only for registered members Halifax, NS, Canada

2 weeks ago

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Job summary

The Sales & Customer Service Lead plays a key leadership role in delivering exceptional guest experiences while driving sales performance across all frontline sales channels. This role is responsible for leading, supervising, coaching and supporting Sales & Customer Service Agents while working in retail locations, sales kiosks, over the phone and promotional areas along the waterfront.

Responsibilities

  • Supervise, support, motivate and provide on-the-job coaching to Sales & Customer Service Agents
  • Lead by example by delivering exceptional guest service and proactive sales support; foster a positive, inclusive and professional team culture

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