Executive Assistant - Toronto, Canada - Manulife

Manulife
Manulife
Verified Company
Toronto, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You've come to the right place. We're looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we'd like to hear from you. _

Working Arrangement
Hybrid


Essential Responsibilities:

Provides diverse and advanced administrative support for senior executive officer.

  • Within established guidelines, relieves executive and/or officer of details and advanced administrative duties.
  • Manages projects as assigned and ensures the accurate and timely completion of tasks.
  • Communicates information to and from the executive/officer to and from a wide range of internal and external contacts.
  • Delegates for staff implementation of commitments made by the executive and/or officer and updates the executive and/or officer on progress.
  • Gathers, assembles and analyzes highly confidential and sensitive information and data from a wide variety of sources and prepares reports and memoranda.
  • Independently investigates problems as assigned by manager, determining method of research, data requirements and analysis techniques.
  • May prioritize telephone calls and meeting requests, personally responding whenever possible using judgment on potentially urgent matters.
  • Prioritizes and summarizes contents of incoming materials, e.g. mail, reports, government notifications, articles, competitor packages requiring knowledge of operations, an understanding of pertinent individuals involved, protocols, actions required, timelines, signature authority required, compliance and regulatory mandates.
  • Composes correspondence and documents of a highly confidential nature. Prepare and assist in the development of PowerPoint presentations including content and design.
  • Attends senior management meetings, provides regular administrative updates and captures & distributes meeting minutes
  • Maintains file records for senior executive.
  • Regularly interacts with other internal and external executives to obtain and furnish information.
  • Generally, plans, organizes and schedules own work.
  • Arranges and coordinates travel and meeting schedules, including travel agendas and meeting schedules. Handles details involving foreign travel including entry papers, currency, passports and visas.
  • Completes expense reports and maintains detailed records of expenses.
  • Performs other duties as assigned, such as coordinating global town halls, social events and managing Q&A sessions with
  • Assignments involve work of a confidential or complex nature, necessitating exposure to sensitive information and contacts requiring considerable discretion, judgment, tact and diplomacy.

Job Requirements:


  • Bachelor's Degree preferred,
  • Has progressed to this level after 8 + years in a related secretarial or administrative assistant role
  • Comprehensive skill and knowledge of organization policies and practices.

Competencies:


  • Activity Coordination
  • Business Partnering
  • Prioritization
  • Service Delivery Effectiveness
  • Troubleshooting/Technical Support

Decision Authorities:


  • Prioritizing meetings, calls and situations for executive review
  • Improving administrative business practices to increase effectiveness
  • Works with others to ensure efficiency of the administrative and support functions.
  • May oversee or collaborate on special projects or initiatives.
  • Mentors administrative support staff.

About John Hancock and Manulife
**Manulife is an Equal Opportunity Employer

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