- Working as part of a call centre team that takes inbound call inquiries and contacts customers to discuss outstanding debt owed to the corporation and servicing insurance related Payment Plan
- Working assigned files to investigate and evaluate collectability and repayment
- Determining recovery action best suited to the situation
- Negotiating payment arrangements and settlements
- Maintaining an ongoing relationship with the customer until the account is finalized
- Reviewing multiple database applications while processing incoming calls and emails
- Discussing options available to customers to assist them in repaying their outstanding accounts and advising them of the possible consequences of non-payment
- Competitive Salary and Benefits
- Covid-19
- Proven experience in a call centre, or similar high volume customer service environment
- Ability to handle multiple projects simultaneously; able to adapt to changes and prioritize tasks while processing a considerable volume of detailed work
- Dealing with challenging customer situations and can take an objective stance in decision making
- Active listening skills; the ability to relate to the customer and willingness to go the extra mile allow you to thrive in navigating the collections process
- Excellent negotiation, communication and organizational abilities, in addition to your proficiency with computers and Microsoft Office and ability to learn new software/programs
- Knowledge of procedures and practices used in debt collection will be considered an asset. Position Information The hours of operation are between 8:00 a.m. - 6:00 p.m, Monday through Friday. Shifts may vary depending on operational needs. Only candidates legally entitled to work in Canada will be considered for this position. 151 West Esplanade | North Vancouver | BC | V7M 3H9 | | | HRERC37B
-
security services sales representative
2 weeks ago
Atlas Alarms Ltd Vancouver, Canada Plein tempsEducation: · Expérience: · Education · No degree, certificate or diploma · Experience · Experience an asset · Workplace information · On the road job · Health benefits · Dental plan · Health care plan · Vision care benefits · Financial benefits · Commission · Durée de l'emploi: ...
-
business services sales representative
1 week ago
XYZ STUDIO LTD. Vancouver, Canada Plein tempsEducation: · Expérience: · Education · College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years · Tasks · Identify and solicit potential clients · Personal suitability · Client focus · Efficient interpersonal skills · Excellent oral comm ...
-
Underwriting Service Representative
1 week ago
Northbridge Financial Corporation Vancouver, CanadaNous sommes la Financière Northbridge. Nous sommes fiers d'être une société canadienne à 100 %, détenue en propriété exclusive par Fairfax Financial. Nous offrons nos services par l'entremise de nos marques Northbridge Assurance, Les assurances Federated et TruShield Assurance. N ...
-
CIBC Vancouver, Canada Temps pleinNous bâtissons une banque axée sur les relations pour un monde moderne. Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu'il faut pour nos clients. · À la Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir ...
-
Customer Service Representative
1 week ago
Dal-Tile Corp. Vancouver, CanadaDal-Tile est actuellement à la recherche d'un représentant du service à la clientèle exceptionnel pour se joindre à notre ÉQUIPE En tant que représentant du service à la clientèle, nous avons besoin de quelqu'un qui est prêt à fournir une variété de soutien, comme servir les clie ...
-
CIBC Vancouver, Canada Temps pleinNous bâtissons une banque axée sur les relations pour un monde moderne. Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu'il faut pour nos clients. · À la Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir ...
-
security services sales representative
1 week ago
Imperial Security and Protection Services Ltd Richmond, Canada Temps partiel puis plein tempsEducation: · Expérience: · Education · College/CEGEP · or equivalent experience · Experience · 1 year to less than 2 years · Durée de l'emploi: Permanent · Langue de travail: Anglais · Heures de travail: 32 hours per week · ...
-
Sr. Client Service Representative
2 weeks ago
CIBC Richmond, Canada Temps pleinNous bâtissons une banque axée sur les relations pour un monde moderne. Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu'il faut pour nos clients. · À la Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir ...
-
Customer Service Representative
1 week ago
CB Canada Vancouver, CanadaCustomer Service Representative · Vancouver, BC · Position Type: Full-Time Hours / Entry-Level / On-site · Start Date: As soon as possible; we need candidates that are available to start within the next 2 weeks due to client demand · We're actively growing our Customer Servic ...
-
Client Service Representative
3 weeks ago
People Corporation Vancouver, CanadaJob Description · We are seeking a Client Service Representative to join our Granville West Group team in Vancouver. This is a hybrid role, with 3 days per week in office and 2 days per week remote. · The Client Service Representative will be a part of a dynamic team that provid ...
-
Customer Service Representative
4 weeks ago
Smart & Biggar British Columbia, CanadaCustomer Service Representative · Delta, BC, Canada Req # Friday, May 24, Position: Customer Service Representative · Location: Delta, British-Columbia (We work in a hybrid work model where we request a presence of 2days/week in the office) · Status: Contractual – 18-months ...
-
Customer Service Representative
3 weeks ago
Smart & Biggar British Columbia, CanadaCustomer Service Representative · Delta, BC, Canada Req # Friday, May 31, Position: Customer Service Representative · Location: Delta, British-Columbia (We work in a hybrid work model where we request a presence of 2days/week in the office) · Status: Contractual – 18-months ...
-
Customer Service Representative
1 week ago
Aon Vancouver, Canada Full timeCustomer Service Representative – ICBC Auto · Do you have experience with ICBC batching and inventory for fleets? Looking for an exciting opportunity as a Customer Service Representative? Look no further · Applicants must be legally authorized to work in Canada. This role is n ...
-
Guest Services Representative
2 weeks ago
Arc'teryx North Vancouver, Canada FT Temp/SeasonalDepartment : Commercial - Guest Services Reports to: Guest Services Supervisor Location: North Vancouver, Your Opportunity at ARC'TERYX: As a Guest Services Representative - Seasonal, you will provide an exceptional experience and helpful solutions for guests seeking answers a ...
-
Customer Service Representative
6 days ago
Jukebox Vancouver, CanadaCustomer Service Representative · Vancouver · About Jukebox · Jukebox is a global online printing company serving customers who value the highest quality printing and customer services. Our team of print professionals is complimented by premium industrial machinery across our Va ...
-
Customer Service Representative
2 weeks ago
EightSix Network British Columbia, Canada Part time / Full timeJob Description · Who We Are: · Tenold Transportation is a flat deck carrier that has been operating in Canada for over 50 years. Being part of the Mullen Group, Tenold has infrastructure and assets to offer a wide range of transportation, cross dock, and warehousing solutions ...
-
Customer Service Representative
6 days ago
West Coast Reduction Ltd. Vancouver, CanadaCustomer Service Representative · 105 N Commercial Dr, Vancouver, BC V5L 4V7, Canada Req #387 Tuesday, May 7, 2024 West Coast Reduction Ltd. - Nothing Left Behind* . At West Coast Reduction, nothing is important to us. Because when there's nothing left – that is when we've don ...
-
Donor Services Representative
1 week ago
BC Children's Hospital Foundation Vancouver, Canada Permanent, Full timeWhat you'll do · Our Donor Services Representatives play an important role in ensuring donations are processed in a timely and accurate way and provide donors with exceptional experiences at all touchpoints. · We are currently recruiting for 1 full-time and 2 casual Donor Servic ...
-
Customer Service Representative
1 week ago
AlgaeCal Vancouver, Canada Full timeCareer with a heart If you like helping people, and you want to feel supported in your work –– this is the opportunity for you. Every day, concerned people call the AlgaeCal helpline. They've just had bad news about their bones – and they're scared they might break at any moment. ...
-
Customer Service Representative
6 days ago
Provident Security Vancouver, CanadaProvident Security is looking to hire a full-time Customer Service Rep to work in our 24/7 Operations Center in Vancouver. · About Provident · Provident Security is British Columbia's only full service security company. We do it all; from supplying and installing security syste ...
Finance Account Services Representative - Vancouver, BC, Canada - Insurance Corporation of British Columbia (ICBC)
Description
At ICBC, it's our job to make sure the car insurance system works for all British Columbians, today and in the future.
If you want to make the most of your skills and expertise while growing your career, we want you.A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community.
You can expect a competitive salary, comprehensive benefits and a collaborative work environment.If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.
We welcome applications from all qualified job seekers.If you are a job seeker with a disability, please let us know as adjustments can be made to help support you in delivering your best performance.
Finance Account Services Representative Job Title:
Location:
Hours of Work: Fin Acct Services Rep North Vancouver 7.5 hr Day Shift (M-F)
Reference Number:
Employment Type:
Posted Date:
Permanent Full Time 2020/12/11 Position Highlights We are seeking Finance Account Services Representatives to join our Account Services team in North Vancouver.
If you have a background in customer-service and excellent negotiation, communication and organizational skills, we'd love to hear from you.
As a Finance Account Services Representative your responsibilities will include:What we offer:
Continuous Training:
We offer continuous in-house training to ensure you have the knowledge to be successful in your role
Convenient
Location:
Our Head Office in North Vancouver is 2 minutes walk from the Seabus
Safety Protocols:
We comply with WorkSafe BC and the health authorities of British Columbia to ensure your safety and wellbeing
Engaging Culture:
At ICBC we promote an inclusive and diverse work environment 151 West Esplanade | North Vancouver | BC | V7M 3H9 | | | HRERC37B Position Requirements As the successful candidate, you bring the following experience:
