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Banff

    customer service agent - Banff, Canada - Bow Valley Regional Transit Services Commission

    Bow Valley Regional Transit Services Commission
    Bow Valley Regional Transit Services Commission Banff, Canada

    2 days ago

    Default job background
    Description
    • Education: Secondary (high) school graduation certificate
    • Experience: Experience an asset
    • or equivalent experience

      • Work setting

    • Various locations
    • Transportation

      • Tasks

    • Answer written and oral inquiries
    • Address customers' complaints or concerns
    • Answer inquiries and provide information to customers
    • Arrange for refunds and credits
    • Issue receipts and other forms
    • Perform general office duties
    • Receive and log complaints
    • Receive payments

      • Computer and technology knowledge

    • MS Excel
    • MS Outlook
    • MS Word

      • Security and safety

    • Criminal record check
    • Reference required

      • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Work under pressure
    • Standing for extended periods

      • Personal suitability

    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Flexibility
    • Organized
    • Reliability
    • Team player
    • Ability to multitask

      • Screening questions

    • Are you currently legally able to work in Canada?
    • Do you currently reside in proximity to the advertised location?
    • Do you have previous experience in this field of employment?

      • Other benefits

    • Other benefits
    • Subsidised public transportation
    • Wellness program
    • Work Term: Seasonal
    • Work Language: English
    • Hours: 40 hours per week
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