- Patrol Banff Centre campus, including both exterior grounds and building interiors, either by vehicle or by foot
- Remain alert to the physical environment, arranging for the removal of any safety hazards discovered during patrol
- Respond to and deal with all reported incidents and emergency situations and prepare and submit reports on the actions required
- Assist in investigations under any Criminal Code or Provincial or Federal Statute offence
- Assist in investigating breaches of any related Banff Centre policy
- Conduct interviews to probe and obtain accurate facts
- Provide "Safe Walk" escort to staff (including cashiers and box office personnel), participants, and visitors
- Provide security services for Banff Centre special events
- Monitor alarm and closed-circuit camera systems and respond to alarms
- Provide assistance to other departments as needed to ensure a safe and hassle-free environment
- Completion of Alberta Basic Security Training (ABST) and licensing under the Alberta Security Agent and Investigators Act, or proof of enrollment, is required
- Current certificates for Standard First Aid, CPR/AED Level C, and fire prevention/training programs
- A valid Alberta driver's license or international equivalent
- Previous security background or experience in dealing with the public in a service-oriented environment
- Knowledge of civil/criminal laws with respect to certain property offences, disorderly conduct, trespassing, etc.
- Comfortable working knowledge of MS Office software
- Physical and mental ability to conduct lengthy patrols of multi-storied buildings and extensive grounds via foot or by vehicle
- Demonstrates excellent interpersonal, organizational, and oral and written communication skills
- Responds to contentious or highly-sensitive issues with discretion and effectively deals with confidential matters
- Recognizes and demonstrates the need for initiative in dealing with and resolving problems
- In accordance with CUPE 4318, this is a unionized, casual support staff position.
- This position pays up to to $22.59 per hour, working up to 35 hours per month, on an on call, as needed basis.
- Benefits of working at Banff Centre are:
Staff cafeteria and restaurant discountsOnsite fitness facility at a discounted rate + first month free for new staffFree or reduced admission to selected Banff Centre performance and events.Professional Development -
Guest Services Agent
1 day ago
Sunshine Village Corporation Banff, CanadaWhy Join Us? · Discover the beauty of Sunshine Meadows this summer amidst the vibrant blooms of wildflowers carpeting our alpine meadows. Set against the stunning backdrop of towering peaks, including the iconic Mt. Assiniboine, dubbed 'the Matterhorn of the Canadian Rockies', Su ...
-
Guest Service Agent
3 days ago
Pomeroy Lodging LP Canmore, Canada**_Guest Service Agent_** · Starting Rate of Pay: $18/hour · **THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.** · **Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies The Kanan ...
-
Golf Services Agent
1 week ago
Stone Creek Resorts Canmore, Canada**Golf Services Agent** · Stone Creek Resorts Inc. are the world-class golf resorts in the most beautiful natural surroundings, Silvertip Resort in Alberta, and Eagle Ranch Resort in British Columbia. The defining features of our resorts have their foundation in the values; striv ...
-
customer service agent
5 days ago
Bow Valley Regional Transit Services Commission Banff, CanadaEducation: Secondary (high) school graduation certificate · Experience: Experience an asset · or equivalent experience · Work setting · Various locations · Transportation · Tasks · Answer written and oral inquiries · Address customers' complaints or concerns · Answer inquiries an ...
-
customer service agent
6 days ago
Bow Valley Regional Transit Services Commission Banff, CanadaEducation: · Expérience: · Education · Secondary (high) school graduation certificate · or equivalent experience · Work setting · Various locations · Transportation · Tasks · Answer written and oral inquiries · Address customers' complaints or concerns · Answer inquiries and pr ...
-
Front Desk Agent
6 days ago
Banff Caribou Properties Ltd. Banff, CanadaWe are seeking a skilled and enthusiastic front desk agent to join our team in the beautiful town of Banff. Nestled in the heart of the Canadian Rockies, Banff is a spectacular destination that attracts visitors from all over the world. With its world class ski resorts, crystal c ...
-
Banff Caribou Properties Ltd. Banff, CanadaAs one of Banff's leading hospitality companies, Banff Lodging Co. offers a diverse range of jobs and careers with a perks and benefits program that focuses on wellness and work life balance made for a mountain lifestyle. Our commitment to exceptional guest experiences is matched ...
-
Front Desk Agent
1 week ago
Sunshine Village Corporation Banff, CanadaWhy join us? · Known as one of the most stunning alpine settings in the Canadian Rockies, and ranked the #1 day hike in Canada by Lonely Planet, Sunshine Meadows offers visitors unparalleled views. As spring turns into summer the meadows are in full bloom and ablaze with colourfu ...
-
Ticket Window Agent
6 days ago
Sunshine Village Corporation Banff, Canada Part timeWhy join us? · We work and play in Canada's most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making our guests' ski experience unforgettable and think a winter season skiing an ...
-
Front Desk Agent
1 day ago
Banff Caribou Properties Ltd. Banff, CanadaAs one of Banff's leading hospitality companies, Banff Lodging Co. offers a diverse range of jobs and careers with a perks and benefits program that focuses on wellness and work life balance made for a mountain lifestyle. Our commitment to exceptional guest experiences is matched ...
-
Hotel Front Desk Agent
15 hours ago
Sunshine Village Corporation Banff, CanadaWhy join us? · We work and play in Canada's most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making our guests' ski experience unforgettable and think a winter season skiing an ...
-
Front Desk Agent
1 week ago
Banff Caribou Properties Ltd. Banff, CanadaAs one of Banff's leading hospitality companies, Banff Lodging Co. offers a diverse range of jobs and careers with a perks and benefits program that focuses on wellness and work life balance made for a mountain lifestyle. Our commitment to exceptional guest experiences is matched ...
-
Canadian Rocky Mountain Resorts Banff, Canada**PRIMARY FUNCTION** · Canadian Rocky Mountain Resorts (CRMR) is an innovative family company dedicated to providing world-class dining, hospitality and service to visitors from around the world. For students seeking hands-on learning at establishments focused on quality over qua ...
-
Front Office Agent
1 week ago
FAIRMONT Banff, CanadaCompany Description · Join the team at Fairmont Banff Springs. Set in one of Western Canada's most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect w ...
-
Assistant Front Office Manager
1 week ago
Canadian Rocky Mountain Resorts Banff, Canada**PRIMARY FUNCTION** · The Assistant Front Office Manager is a dynamic leader responsible for supporting the Front Desk team's daily operations. This role involves offering training, guidance, and hands-on supervision to ensure service excellence. The Assistant Front Office Manag ...
-
Overnight - Front Office Reception Agent
3 days ago
FAIRMONT Banff, CanadaCompany Description · Join the team at Fairmont Banff Springs. Set in one of Western Canada's most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect w ...
-
Front Office Overnight Supervisor
15 hours ago
FAIRMONT Banff, CanadaCompany Description · Join the team at Fairmont Banff Springs. Set in one of Western Canada's most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect w ...
-
Reservations Sales Agent
1 week ago
Banff Caribou Properties Ltd. Banff, CanadaSituated in Downtown Banff, our busy Head Office coordinates and supports the activities of our hotels, restaurants, spas, cinema, and retail outlets. · People travel from all around the world to visit Banff National Park. As a Reservations Agent you are their first point of cont ...
-
Front Desk Agent
3 days ago
The Rimrock Resort Hotel Banff, CanadaWe truly believe that our continued success is a result of our employee contributions. Positive attitudes, exceptional customer service skills and working as a team is really what makes The Rimrock the most desired hospitality experience in the Canadian Rockies. We pride ourselve ...
-
Co-op for Students of Hospitality Programs
1 week ago
Banff Caribou Properties Ltd. Banff, CanadaGain invaluable work experience to help you build your future hospitality careers, while working in Canada's premier tourist destination, Banff, Alberta. Plus enjoy all the perks Banff Lodging Company offers to enjoy the best our backyard has to offer · Co-op Informational Webina ...
Casual Security Services Agent - Banff, Canada - Banff Centre for Arts and Creativity
Description
Specific Accountabilities
Qualification and Educational Requirements
Employment Terms & Benefits
