Business & Systems Consultant - Waterloo, Canada - Sun Life

Sun Life

Verified Company

Waterloo, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self.

You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you.

Your leaders will inspire and help you reach your potential and soar to new heights.

Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Business & Systems Consultant

The Business & Systems Consultant has deep knowledge of a wide variety of business concepts, practices, and procedures as they relate to IT and general operations; they rely on their expertise, experience, and judgment to plan and accomplish goals, and to perform a variety of tasks.

The Business & Systems Consultant conducts needs analysis, writes user stories, collaborates with others for system design; and supports squads to increase productivity and reduce costs.

What will you do?

Facilitates the identification of business and IT process improvements, system design, testing and implementation of solutions
Collaborate on business case development, current state and future state documentation
Works collaboratively with Squad members to address highpriority backlog items
Works with the team to conduct analysis on business requests with a focus on the links between processes and systems throughout the organization
Analyzes and documents how systems, processes, procedures and clients will be impacted by future development
Works with the team to facilitate requirements interviews and workshops
Analyzes and defines user requirements and translate them into system requirements/user stories
Creates and/or provides input into internal and external communications and user documentation
Reviews and provides feedback to business and technical documentation
Works with business on the roll out of what has been developed. and analysis on client impacts.
Supports testing with a focus on end to end validation

What do you need to succeed?

Experienced in or excited to learn Agile way of working
University degree in business or technology or equivalent experience
5 to 10 years of progressive experience as a Business Consultant/Business Systems Consultant
Skilled at finding hidden requirements, edge cases, and a "desire to break" attitude
Knowledge of overall financial services industry
Deep knowledge of relevant business, processes, systems and capabilities
Good understanding of privacy, compliance, control and security requirements
Skilled in test execution and understanding the outcomes
Strong analytical skills
Comfortable with data requirements and related data activities
Strong communication skills with ability to communicate both complex business and technical concepts and align organization on decisions
Sound problemsolving skills with the ability to quickly process complex information and present it clearly and simply
Strong interpersonal / relationship building skills with technical and business personnel
Passionate about the client, technology and excited about the impact of emerging / disruptive technologies
Can act in an advisory capacity as well as coach/mentor Business Analysts
Strong Miro knowledge
User experience design
Transformational system work, moving from legacy system to modern system

What's in it for you?

An environment of continuous learning and improvement
A friendly, collaborative and inclusive culture
A collaborative and interactive team environment
Being part of our journey in developing the next greatest digital experience
Working together, sharing common values and encouraging growth & achievement

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work.

Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

80,000/ ,400/130 400

Job Category:

Business Analysis - Systems

Posting End Date:

11/08/2023