Manager, Technical Documentation - Cambridge, Canada - ATS Automation Tooling Systems

ATS Automation Tooling Systems

Verified Company

Cambridge, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Join our globally growing team at ATS Industrial Automation where we create complex automation solutions at the highest level that sustainably impact lives around the world.

At ATS, a publicly traded global company with a proud 40-year history, we help drive the future with our factory-wide automation solutions.

At ATS Industrial Automation, what we do matters - both to our customers and to their customers.

With 1000 skilled employees around the world, we design, build and service mission-critical automated assembly and test solutions for mobility, nuclear and specialty automation.

Our customers are leaders in their industries and rely on us to deliver what we promise - on time and on budget.

Combined with our broad product portfolio, financial strength and global presence, we provide our customers with the best automation solutions wherever and whenever they need them.

Major Duties:

Lead technical documentation group across all ATS Industrial Automation sites in creating, editing and reviewing written and graphical content for custom automation systems.

Foster a team environment by driving collaboration, accountability, organizational development, training and continuous improvement activities.

Specific Responsibilities:

Review project schedules on a timely basis to ensure the technical documentation deliverables (i.e. Operations and Maintenance Manuals) of projects are completed on time and take corrective action, coordinating with other departments as required
Assess workload, assign leads to engineering projects and oversee the completion according to specific deadlines and project schedules
Conduct /oversee employee performance evaluations, recommend salary adjustments, and initiate personnel actions such as promotions, transfers, discharges and disciplinary measures for their staff
Encourage and mentor direct employees to ensure that departmental morale and efficiency are maintained at the highest level
Conduct regular 1:1 with Group leads and direct reports
Support employee training by analyzing needs on an annual basis using the training matrix
Based on business goals and annual growth, establish resource requirements skills and organizational needs that will sustain adequate capacity and leadership within the department.
Coach team members on ATS ABM processes, A3s, RCAs, cost benefit analysis, process development
Lead regular team meetings
Prioritize resources to ensure all work is achieved. Work closely with the operations team to ensure resources are properly deployed.
Deploy Visual Management tools for Engineering Team (i.e., Control Board)
Develop & deploy Team KPIs (Safety, Quality, Delivery, Productivity, Cost, and Employee Engagement)
Measure departmental KPI results and rework and develop improvement plans where required.
Set objectives on a yearly basis that align with business unit objectives and track progress throughout the year on those objectives
Interview and select applicants on their technical qualifications and suitability for positions in the department when hiring new personnel
Hold departmental communications meetings on a regular basis (minimum once per quarter).
Develop outside suppliers in anticipation of overload situations
Maintain a cooperative working relationship with your counterparts in other ATS business units
Advocate and foster a team environment within both the department and throughout the business unit
Emphasize continuous improvement as a longterm goal and with the Director, implement procedures and programs to achieve continuous improvement in this area
Ensure that training is provided to all departmental employees are per established in the training matrix
Ensure that all business activities are performed with the highest ethical standards and in compliance with the ATS Code of Business Conduct
Perform duties across all ATS Industrial Automation sites

Additional Responsibilities:

Customer Satisfaction

Provide timely customer intelligence to Sales and Business Development
Monitor and report on internal customer satisfaction data to the Director and Relationship Managers

Financial Performance

Deliver on the departmental initiatives prescribed by the Director
Routinely monitor and report on team project status using a project status tracking system
Ensure optimal utilization of resources within the team.
Manage the team within the budget parameters by forecasting, implementing and defining resource plans and alerting the Director of project variances within time frames that prevent budget overruns
With the Director, collaborate on developing a departmental budget on an annual basis

Quality Improvement

Recommend and direct the implementation of best practices and standard designs to improve quality.
Measure and report on quality performance data
Support the business unit quality system by maintaining quality system procedures, conducting a departmental audit and responding to