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    Solution Designer - Toronto, Canada - Global Pharma Tek

    Global Pharma Tek
    Global Pharma Tek Toronto, Canada

    3 days ago

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    Contract
    Description
    Title: Solutions Designer - CRM - Senior
    Location: Toronto, ON (Hybrid)
    Duration: Business Days + Possible extension

    Job Description:
  • At least + years of experience designing solutions with Oracle Siebel CRM or Adobe AEM technologies.
  • Experience with developing business design document, functional & non- functional requirements.
  • Experience with developing high level application flows to support the business requirements.
  • Experience in developing functional design document.
  • Experience in creating detailed process flows, developing high-level screen designs that map steps within a process to actual views in software solutions
  • Experience with solutions and designs with user experience and accessibility (WCAG/AODA)
  • Experience conducting user research and usability testing.
  • Experience developing user personas and user journey maps.
  • Experience analyzing user feedback and designing solutions to address user issues and pain points.
  • Experience creating wire frames and high-fidelity mock-ups with UI prototyping software such as Figma or Adobe XD
  • Experience researching and applying industry best practices.
  • Demonstrated experience in developing use cases (business/system), identifying and documenting business rules.
  • Demonstrated experience with the creation and analytical process of business requirement documents.
  • Demonstrated experience in identifying risk and providing solutions.
  • Demonstrated experience with creating quality assurance plan and writing test cases.
    • Technology Skills:
  • Demonstrated experience with change management methodologies.
  • + years of experience in Siebel or Adobe AEM Solution implementation
  • Demonstrated experience with documenting test strategies, scenarios, plans for user acceptance testing (UAT)
  • Demonstrated experience in creating and updating business architecture artefacts.
  • Demonstrated experience with rational unified process (RUP)
  • Experience in developing application view visibility and CRUD (create, read, update, delete) matrix.
  • Experience with developing application screen mock-ups and screen flows; translate screen design and workflows into Wireframes and or prototype.
    • Soft Skills:
  • Strong communication skills; both written and verbal
  • Ability to develop and present new ideas and conceptualize new approaches and solutions.
  • Excellent interpersonal relations and demonstrated ability to work with others effectively in teams.
  • Demonstrated ability to work with functional and technical teams Demonstrated ability to participate in a large team and work closely with other individual team members
  • Proven analytical skills and systematic problem solving
  • Strong ability to work under pressure, work with aggressive timelines, and be adaptive to change
  • Demonstrated ability to work well and communicate effectively with clients, bridging client business requirements to technical team.
    • Public Sector Experience:
  • Experience with Public Sector Transfer Payment (Grant) Model would be an asset.
  • Experience with ensuring that corporate QA standards are followed and maintained would be an asset.
    • Must haves:
  • At least + years of experience designing solutions with Oracle Siebel CRM or Adobe AEM technologies.
  • Experience with developing business design document, functional & non- functional requirements.
  • Experience with developing high level application flows to support the business requirements.
  • + years of experience in Siebel or Adobe AEM Solution implementation
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