User Support Technician - Edmonton, Canada - BuMaxx Group
1 month ago
Description
Education:
College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: 1 year to less than 2 years
Tasks:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Personal suitability:
- Accurate
- Organized
- Ability to multitask
- Time management
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
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