Department Manager, Vaughan - Pro Hockey Life

Pro Hockey Life

Verified Company

Vaughan, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Help us boldly shape retail in Canada
Canadian Tire Corporation's (CTC) rich heritage of serving Canadians from coast-to-coast dates back to 1922.

Our vision is to become the #1 retail brand in Canada and we are focused on innovating and making important investments in our business, especially when it comes to our people.

To reach our goal, we need the best talent to help us evolve and drive change across the business - and boldly help shape Canada's retail industry.

As we strive to be at the forefront of a complex and vastly changing retail industry, it is an exciting time to join the Canadian Tire family of companies.

Help us boldly shape retail in Canada

Pro Hockey Life is the world's largest hockey-centric retailer where our employees pride themselves on their passion for Canada's national sport as much as our customers do.

Whether played in backyards, highly competitive leagues or simply enjoying cheering on your favourite team, hockey is an integral part of life in Canada.

It is this pride and passion that makes what we do at Pro Hockey Life truly special.

Our strong connection to our customers allows us to offer Canadians everything hockey, including the latest makes and models of sticks, skates, protective and goalie gear, as well as fan wear and memorabilia.

Being a part of the Canadian Tire family of companies, we get to share our passion and hockey expertise with our colleagues as we strive to have the best hockey assortment available to Canadians across our retail banners.

Department Sales Manager - Pro Hockey Life

As a Department Sales Manager, you will consistently drive and deliver on department sales targets by leading and developing sales staff through the effective execution of National Sports Customer Service Standards and training mandates.

What you'll do

Sales:

Achieve and drive department and store sales
Demonstrate the ability to be a sales leader and role model to staff
Enforce and personally deliver on the highest form of service standards

Training:

Provide sales coaching and mentoring to sales staff
Lead and ensure completion of 3 month orientation for all department staff
Provide continuous coaching and training to achieve "A Level" status in all department staff
Responsible to disseminate all communication to team as required including merchandising and policy and procedure changes

Operations:

Initiate and enforce execution of pricing/ signing, restocking and receiving
Executes on assigned department presentation as per seasonal merchandising planner
Follows and enforces all corporate LP and OH&S policies and procedures and all cash and audit procedures as per Corporate Policy and Procedure Manual
Maintains and executes on tech shop service and maintenance standards
Monitor store weekly scheduling requirements and react when needed on a shift by shift basis
Initiates and presents plans for department improvements and strategies
Assists and participates in hiring process and completes performance reviews in a timely manner

Evening and weekend availability is a requirement for this role

Who you are

We are looking for individuals who are:

Business Savvy
you have a customer focused mindset and can plan, execute, and drive sales
Leaders you lead by example and have a passion for coaching, developing, and inspiring your team
Culture and brand ambassadors you love the work and take pride in our brand

If you're a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be.

What you bring

Minimum of 2 years in a retail environment, preferably at a supervisory level
A proven track record of business growth and exceptional customer service skills
Demonstrated computer skills
Demonstrated interest in or involvement in sports or the sporting goods industry an asset
High school education; Post-Secondary education an asset

Why us

Canadian Tire and its family of companies are boldly shaping retail in Canada and we continue to deliver a positive experience for our customers.

As one of the most trusted brands in Canada, our employees take pride in the work we do across the country.

It's more than the iconic triangle that keeps our employees around.

From benefits and perks, to learning and development opportunities, to our commitment to Jumpstart - these are some of the many reasons why Canadian Tire Corporation is one of Canada's Top Employers.

To learn more about this team and the Canadian Tire family of companies follow us on LinkedIn.

Canadian Tire and its family of companies are boldly shaping retail in Canada and we continue to deliver a positive experience for our customers.
As one of the most trusted brands in Canada, our employees take pride in the work we do across the country.
It's more than the iconic triangle that keeps our employees around. From benefits and perks, to learni