Client Experience Co-op/internship - Victoria, Canada - BC IMC

BC IMC

Verified Company

Victoria, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

InternshipSHIP

Description

Closing Date:
June 1, 2023

Use your finance and business communication skills in a fast-growing company where you can have impact.

The British Columbia Investment Management Corporation (BCI) is currently seeking a Client Experience co-op student/intern for the Fall 2023 (September to December) work term to provide research, writing and editing, and event management support for our client education and communications program.

WHAT YOU NEED TO KNOW

BCI manages a globally diversified portfolio of assets valued at $211.1 billion and is one of Canada's largest institutional investors.

We invest globally to support pension funds and others for more than 30 clients based in British Columbia. We are proud to have been chosen as one of

Canada's Top 100 Employers

and

BC's Top Employers

for 2023. These national and provincial competitions recognize employers who offer exceptional workplaces for their employees.

The Client Experience co-op/intern assists with the development, planning, and execution of client education events and programs, conducts research and crafts communication materials on a broad range of investment-related issues (e.g., investment products, strategies, performance reporting, climate change, ESG, and profiling internal BCI teams and leaders), and assists with client support of The Exchange - BCI's client portal.

WHO YOU WILL WORK WITH
You will work with the Client Experience team within our Corporate & Investor Relations department. The team strengthens our relationships with clients through proactive engagement, effective communication and appropriate delivery and feedback channels.

Client Experience works closely with BCI's Client Relations team and others to provide clients with high-quality service and deliverables - always working to build long-term relationships based on trust and to ensure that we exceed our clients' investment performance and service expectations.

WHAT YOU WILL BE DOING- Support the efforts of the Client Experience team to proactively ensure that BCI exceeds our clients' service expectations- Assist in the planning and execution of client education events and offerings, including virtual webcasts and conferences, in-person workshops and due diligence tours- Assist in the development and management of The Exchange - BCI's client portal (including the creation of new content, preparing analytic reports, and integration of new features)- Develop a strong understanding of client needs, the specific communication objectives for various institutional investors (e.g.

, pensions funds, insurance funds, and special purpose funds), and contribute to the delivery of associated communication plans- Develop client ready responses to their requests - understand individual client needs/concerns and be able to tailor a response- Conduct independent research and develop communication materials (reports, presentations, briefing notes, articles) on a broad range of investment-related issues for clients, external partners and internal teams- Actively adhere to compliance and risk management policies and participate in BCI's business continuity plan

THE IDEAL STUDENT- Has a keen interest in financial journalism, communication, and digital media- Has experience with event planning and delivery- Is a strong writer able to create compelling content- Demonstrates an ability to conduct research efficiently, analyze information, and present it in a concise manner- Likes to solve problems using creative and innovative solutions- Demonstrates an extremely strong work ethic and displays initiative to strive to deliver value above and beyond the job description- Has relevant prior co-op experience- Preference will be given to students who have shown initiative and a passion for the investment industry

REQUIRED SKILLS- Excellent written and verbal communication skills are essential- Ability to create clear and concise communication materials for digital and print platforms- Impeccable attention to detail- Strong interpersonal, time management, and project management skills- Analytical and problem-solving abilities- Able to work with senior investment professionals in a dynamic, performance-driven environment- Working towards the Chartered Financial Analyst (CFA) designation would be an asset

WHAT WE OFFER- Career development and training- Work with a dynamic team in a fast-paced environment- The chance to do work that will challenge and stimulate you- Be a valued part of a team- The development of skills at one of the largest institutional investors in Canada and the world- Exposure to some of the most talented, approachable, and inspiring people in the finance industry- The ability to opt-in for access to- Dialogue
- , a user-friendly app that offers virtual primary care, employee and family services, and mental health supports