Veterinary Assistant/Receptionist - Dartmouth
3 hours ago
Job description
Now Hiring:
Client Service Representative/Veterinary Assistant
Maritime Veterinary Emergency + Specialty Centre – Dartmouth, NS
Love pets and people? Thrive in a fast-paced environment where no two days are the same? Join our incredible team at Maritime Veterinary Emergency + Specialty Centre (MVESC) — a brand-new, 24,000 sq.
We're looking for a Client Service Representative/Veterinary Assistant to be the friendly, calm, and caring face that welcomes every pet and person through our doors.
$19–$25/hr (based on skills) + $2.50/hr shift premium
Flexibility needed, 8–12 hr shifts – we'll chat schedule during your interview
CSR Certificate Program + continuing education
Career growth opportunities
Medical, Dental, Vision, RRSP match, PTO, Sick Time & more
Position Overview
As a Veterinary Assistant/Client Service Representative, you'll be the first point of contact for clients and their beloved pets.
We're looking for someone who truly values the client experience and is dedicated to remaining in a client-facing, front desk–focused role.
You'll play a key part in ensuring smooth communication, compassionate support, and a welcoming environment for every visitor. This is not a stepping-stone position—it's a vital role at the heart of our hospital.Responsibilities
Deliver outstanding customer service and communication
Greet clients and pets warmly upon arrival
Handle emergency situations with confidence and care
Manage multi-line phone system and respond to client inquiries
Provide updates to clients on pet status and wait times
Present treatment estimates and process payments
Support patient admissions, discharges, and medical recordkeeping
Maintain cleanliness throughout the hospital
Collaborate closely with medical teams to support patient care
Additional administrative or support tasks as needed
Requirements
Prior experience in a veterinary hospital or emergency setting strongly preferred
Compassionate, patient, and professional demeanor
Strong interpersonal skills and ability to thrive in a team environment
Comfortable using electronic medical records and handling sensitive client information
Fluent English skills (speaking & reading) are required for the role.
If you're ready to bring your communication skills, empathy, and teamwork to a place that's redefining veterinary care in Atlantic Canada — apply today
Ethos Veterinary Health is at the forefront of innovation and world-class medicine.
As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually.
The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers.
Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.
For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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