Product Manager - Mississauga, Canada - FNF Canada

FNF Canada

Verified Company

Mississauga, Canada

1 week ago

Posted by:

Sophia Lee

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Description

FNF Canada is an innovative provider of mortgage and loan related services to large and small Canadian lenders. We specialize in facilitating all aspects of mortgage transactions. This includes title insurance, document processing, property tax management, and appraisal management and valuations services for financial institutions.

Our end-to-end solution suite, which is exclusively offered by FNF Canada and unmatched in the industry, seamlessly integrates the services required for the life cycle of a mortgage closing from the request for an appraisal through to funding the transaction.

With industry leading technology solutions, unique value add service strategies, agility, responsiveness, and an uncompromising focus on innovation, we set ourselves apart from our competition.

We are looking for an experienced Product Manager who is passionate about customer experience, enhancing and building products that customers love.

You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company's vision and strategy.

Duties and responsibilities:

Gain a deep understanding of our lender customer needs, identify, and fill product gaps. Generate new ideas that grow market share, improve customer experience and drive revenue
Develop ongoing product vision and create alignment both internally and with key external partners
Develop and maintain lender product pricing and profitability
Translate lender and broker product strategy into detailed action plans. Align internal stakeholders to execute.
Scope and prioritize activities based on revenue, business and customer impact
Drive product launches and enhancements including working with marketing team, executives, and other product management team members
Monitor and communicate volume and quality metrics
Engage with internal sales team, external partners, consortiums, and other financial institutions to exchange knowledge and gain a deeper understanding of market trends and customer needs
Work in conjunction with other areas of the organization to design and implement changes to processes and procedures to enhance products, customer experience and drive revenue. Update and train on internal documentation on work processes

Qualifications:

Strong background in financial industry, preferably mortgages
Good understanding of lending processes in Canada
Ability to gather customer feedback and turn into action
Ability to prioritize work and resources, keeping business objectives at the forefront of the decisionmaking process
Strong stakeholder management and problemsolving skills
Strong communication skills, both written and verbal, with the capability to articulate technical information
Ability to maintain high standards of accuracy and work under pressure to achieve deadlines
Demonstrated selfinitiative and ability to work unsupervised.
High level of personal integrity, commitment to confidentiality and privacy principles.
Experience working closely with sales, operational functions and frontline staff.
Technical skills, MS Office Suite (Intermediate)
Proven work experience in product management
Proven track record of managing all aspects of a successful product throughout its lifecycle
Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management

FNF Canada offers a competitive compensation and benefits package along with career growth opportunities with a Fortune 500 Company.

Disclaimer:

Job Types:
Full-time, Permanent

Benefits: