Food Services Supervisor - Cambridge, Canada - Conestoga Students Incorporated

Conestoga Students Incorporated

Verified Company

Cambridge, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position:
Food Services Supervisor

Location:
Conestoga College, Reuter Campus - Reuter Market (and other locations as assigned)

Reports to:
Sr. Manager, Food & Hospitality

Time Requirement: 40 hours per week (some evenings and weekends may be required)

Pay Band (to start): $42,500 to $50,000

Company Overview

Conestoga Student Services Incorporated ("CSSI") was founded in 1973 and is the official student association representing more than 21,000 students at all Conestoga College campuses.

All full-time fee-paying students are the owners and customers of CSSI, and we are dedicated to serving the students to the best of our ability.

Working on CSSI's full-time team would give you access to the following benefits and perks:

Competitive salary based on job market data
Bonuses and gratuities
Health & dental benefits
RRSP contribution plan
Tuition reimbursement for parttime studies
Reimbursement for workrelated travel expenses
Paid time off for cultural observation
Flexible work hours and remote work

Position Overview
The Food Services Supervisor is responsible for overseeing and coordinating the operations of the assigned restaurant(s). The Food Services Supervisor also provides support in other Food Services functions and locations as needed.

The Food Services Supervisor provides supervision and direction to Food Services staff in the coordination of food & hospitality services within Conestoga Student Services Inc.

(CSSI).

In carrying out supervisory responsibilities, the Food Services Supervisor must cultivate and maintain a diverse and inclusive environment in which the variety of participants' backgrounds, experiences, places of origin, racial/ethnic identities, sexual identities, gender, ages, and more are heard, respected, and valued by everyone.

This position reports directly to the Sr. Manager, Food & Hospitality.

In carrying out the duties of this position, a great deal of responsibility is exercised with final overview by the Sr.

Manager, Food & Hospitality. It is also important that the Food Services Supervisor works extremely closely with the Sr.

Manager, Food & Hospitality to ensure that they are up to date on the basic overall operations of CSSI's food services functions.

In all activities, it is crucial that the Food Services Supervisor recognizes that service to employees and students is a top priority.

Duties and Responsibilities
Supervision of Staff

Supervise the daytoday duties and responsibilities of the Food Services team, including (but not limited to) scheduling, team motivation, performance management, and disciplining/terminating where required in conjunction with the Sr. Manager, Food & Hospitality and Human Resources department
Create and monitor weekly work schedules for Food Services staff
Train and supervise all new and current Food Services staff
Ensure Food Services team members are maintaining order and adhering to the schedule and quality standards as outlined
Edit and approve hours of work, submitting biweekly timesheets to the Human Resources department
Ensure all employee documentation is accurate and submitted to Human Resources
Ensure quality food, beverage, and customer service are provided to the students and faculty of Conestoga College, ensuring food items are made in a timely manner and of the highest quality, expediting orders where necessary
Ensure all Food Services staff complete all required legislative training and onboarding procedures in collaboration with Human Resources
Maintain Standard First Aid & CPR certification

Restaurant Operations & Maintenance

Assist in the management of CSSI's restaurant operations, including (but not limited to) CSSI's Reuter Market restaurant and other restaurant locations/operations as required
Ensure the restaurant is operating safely and efficiently according to all relevant legislation, policies, and procedures in a manner that minimizes risk of injury, property damage, or loss of life
Ensure the restaurant is uptodate with promotions, branding, advertisements, etc.
Maintain restaurant inventory weekly and assist in the ordering of kitchen equipment and food items in a manner that allows efficient/healthy restaurant operations
Ensure the restaurant's image and menu meets and exceeds CSSI's quality standards
Submit daily sales reports to the Finance department
Brainstorm methods for increasing customer satisfaction
Report patron counts to the Sr. Manager, Food & Hospitality on a weekly basis
Inform the Sr. Manager, Food & Hospitality of any concerns or issues that arise

Food Services

Prepare food and drink items in accordance with the provided specifications/recipes
Operate kitchen equipment in a safe and respectful manner
Take orders and serve guests in accordance with CSSI's guidelines for excellent customer service
Maintain uptodate knowledge of the products and pricing of food, beverages, and