Inside Sales Representative - Richmond, Canada - Goodfellow Inc
Description
_Goodfellow Inc is a Canadian-based company, specializing in the wholesale distribution of wood products, building material, flooring and re-manufacturing / distribution of lumber.
_- We are currently seeking a dynamic and motivated _
Inside Sales Representative_ _who will excel in assisting our customers and outside sales team, Monday thru Friday, 8am 4:30pm for our Flooring and Building Materials distribution sector, at our _
Richmond, BC facility. _This an onsite position and not compatible with a workfromhome environment._
Duties:
- Manage inside sales for a national distributor of building materials
- Develop strong relationships with lumber dealer accounts through proactive selling and superior customer service
- Effectively provide exceptional customer service and promptly answer all questions and inquiries
- Aggressively prospect and sell products
- Accurately quote pricing and keep quotes organized for follow up
- Work in coordination with Outside Sales partner
- Enter all orders accurately, recommend additional addon sales
- Take ownership of all orders through the entire process from entry to shipping
- Assist with customer accounts including issuing credits, debits, investigating discrepancies.
- Maintain contact with Yard Personnel for stock checks
- Maintain contact with Shipping Personnel to ensure shipments leave in a timely manner, includes communication with other branches
- Notify Sales Manager of all potential opportunities, missed sales, inventory discrepancies, market trends, etc.
- Other duties as assigned
Qualifications:
- Minimum 2 years successful inside sales experience in the building materials industry
- Strong outbound selling and customer service skills
- Ability to handle customer issues and requirements
- High level of accuracy and attention to detail
- Able to manage time effectively, prioritize tasks and manage multiple priorities
- Able to perform well in stressful situations
- Effectively work in a close team atmosphere
- Ability to analyze, solve problems and make decisions
- Experience with ERP systems
- Experience with MS office Suite (Excel, Word, Outlook)
- We offer competitive wages, benefits and pension program with company matched contribution._
Pay:
$50,000.00-$55,000.00 per year
Benefits:
- Casual dress
- Company pension
- Dental care
- Extended health care
- Life insurance
- Onsite parking
- Paid time off
Schedule:
- Monday to Friday
Work Location:
In person
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