Claim Director, Property - Toronto, Canada - Chubb

Chubb

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

KEY OBJECTIVE:

To investigate, assess, reserve, and resolve Property Claims Nationally utilizing Independent Adjusters while adhering to Chubb's High Service Standards, with focus on Commercial Claims

MAJOR RESPONSIBILITIES:

Analyze first notice of loss to determine nature of claim, coverage provided and scope of damage
Conduct detailed investigations commensurate with claim complexity, through the utilization of Independent Adjusters
Comfortable critically reviewing Independent Adjuster, Contractor, Building Consultant other technical expert reports in the context of complex claim evaluations
Ability to analyze Commercial Property Policy contracts to determine applicable coverage
Comfortable learning specialty Commercial segments including Green Energy, Mining, Equipment Breakdown, Transit and Mortgage Impairment type losses
Establish accurate and timely reserves within authority
Maintain an active diary and monitor claim inventory to ensure proactive disposition of the claims
Exercise good judgment in reaching final disposition of claims by evaluating nature of loss, liability, injury/damage, coverage, salvage and subrogation opportunities in adherence with Chubb Claim Handling Best Practices
Achieve open to closed inventory ratio of 1 to 1 or better
Proactive communication with critical stakeholders including Claims Management, Underwriting and Broker Partners
Close collaboration and oversight of Independent Adjusters to ensure timely investigations and reporting, promoting a seamless client experience
Effectively control the use, work product and expenses of outside vendors
Available to assist with CAT Duty in the event of major industry events
Adhere to Chubb Claim Handling Best Practice.
Completion of University degree / College diploma, and/or equivalent insurancerelated education and experience
Excellent written and verbal communication skills are a critical component of this role
Minimum 5 years of prior complex claim handling experience in property
CIP designation or a willingness to take CIP courses through the Insurance Institute an asset
Superior customer service and negotiation skills
Good knowledge of the insurance business, knowledge of insurance contracts, and legal requirements and regulations
Excellent time management, organizational and multitasking skills required
Ability to work independently with mínimal supervision
A demonstrated ability to affect positive change when a need is identified.
Bilingualism in English and French would be a significant asset with openness to pursue full adjuster certification with the AMF (Autorité des Marchés Financiers) in the Province of Quebec.